Director of Revenue Systems & Analytics

at  Abridge

Abridge was founded in 2018 with the mission of powering deeper understanding in healthcare. Our AI-powered platform was purpose-built for medical conversations, improving clinical documentation efficiencies while enabling clinicians to focus on what matters most—their patients.
Our enterprise-grade technology transforms patient-clinician conversations into structured clinical notes in real-time, with deep EMR integrations. Powered by Linked Evidence and our purpose-built, auditable AI, we are the only company that maps AI-generated summaries to ground truth, helping providers quickly trust and verify the output. As pioneers in generative AI for healthcare, we are setting the industry standards for the responsible deployment of AI across health systems.
We are a growing team of practicing MDs, AI scientists, PhDs, creatives, technologists, and engineers working together to empower people and make care make more sense.

THE ROLE

We are seeking an analytical and driven Director of Revenue Systems & Analytics to help us build a world-class commercial engine at Abridge. In this role, you will own our proprietary mix of tools, processes, and platforms to make reps and managers more efficient and effective. You will enable management and senior leadership to make better decisions by measuring, reporting, and surfacing insights on company performance and trends. You will proactively think about the business and customer journey end-to-end, understand and anticipate areas of impact and improvement as the company continues to grow and evolve.

WHAT YOU’LL DO

• Own and maintain all the tools and systems for our GTM teams. Includes Salesforce, Hubspot, IronClad, ZoomInfo, Call Intelligence (Gong, or similar), Sales Engagement (Outreach or similar).
• Responsible for CRM data collection, maintaining data quality and hygiene, and developing the commercial team’s dashboard and reporting suite for exec-level down to commission readouts.
• Oversee the creation and implementation of a clear data-driven metrics and KPI framework to track GTM performance across all segments and stages of the customer journey. Leverage these insights to inform decision-making at all levels (leadership, management, frontline)
• Partner with Commercial Leadership to streamline and optimize the end-to-end sales process for improved efficiency and effectiveness, focusing on lead generation, conversion rates, and deal cycle optimization.
• Democratize commercial data to assist with marketing/demand gen alignment and enablement prioritization.
• Lead the optimization of our forecasting process by developing and implementing a comprehensive bottom-up forecasting model.
• Ensure efficient, accurate deal closure and pricing compliance via Deal Desk and Contract Management software (IronClad).
• Partner with sales leadership and finance to ensure fair, timely, and documented quota setting, track sales rep performance to quota, and calculate quarterly and annual commission payouts.