Director (Operations)

at  PROPERTY FACILITY SERVICES PTE LTD

Summary of Responsibilities

• Responsible to the Chief Executive Officer for the Team’s business result
• Responsible for the management, supervision and profitability of portfolio of properties
• Source business for the Company generally by client contact, networking as well as general promotion of PFS services
• Demomstrates exemplary leadership and guides a team of Managers / Property Executives to achieve the corporate objectives
• Undertake training and development of the people within the Team and promote an on-going career path for them within PFS
• Provide leadership, managerial direction and personal encouragement to all employees within the Team, including guidance on all property management procedures
• Monitor the efficacy of complaints management within the Team
• Liaise with existing building owners on property management performance, including the use of tenant and client survey
• Ensure that existing clients are provided with regular management reports
• Ensure required training and continued professional development with the Team
• Continually review Management Agreements with clients for suitable terms and fees
• Such other duties as required by the Chief Executive Officer, from time to time.

Job Requirements

• Degree in Building / Real Estate Management or other related discipline with minimum 10 years of property management experience, inclusive of at least 4 years in a managerial role
• Experience in MCST work and knowledge of BMSMA is a must
• Strong negotiation, communication and leadership skills
• Strong in written and vocal English communication

• Responsible to the Chief Executive Officer for the Team’s business result
• Responsible for the management, supervision and profitability of portfolio of properties
• Source business for the Company generally by client contact, networking as well as general promotion of PFS services
• Demomstrates exemplary leadership and guides a team of Managers / Property Executives to achieve the corporate objectives
• Undertake training and development of the people within the Team and promote an on-going career path for them within PFS
• Provide leadership, managerial direction and personal encouragement to all employees within the Team, including guidance on all property management procedures
• Monitor the efficacy of complaints management within the Team
• Liaise with existing building owners on property management performance, including the use of tenant and client survey
• Ensure that existing clients are provided with regular management reports
• Ensure required training and continued professional development with the Team
• Continually review Management Agreements with clients for suitable terms and fees
• Such other duties as required by the Chief Executive Officer, from time to time