Director, Outreach & Engagement

at  MUSC

JOB DESCRIPTION SUMMARY

MUSC’s Office of Communications & Marketing [OCM] seeks a Director of Engagement & Outreach to join its senior leadership team, reporting directly to the Chief Communications & Marketing Officer. The Director of Engagement & Outreach will play a vital role in supporting growth and outreach efforts for both the university and health system. This position will oversee a team focused on improving communication and awareness of MUSC’s programs and services available, both internally and in the community at large, with the goal to increase patient leads and retention, expand participation in new programs, and strengthen brand loyalty for MUSC. This role requires a dynamic leader with proven experience building impactful and beneficial partnerships and a deep understanding of working within an academic healthcare setting.

EDUCATION

A minimum of a bachelor’s degree in business administration, healthcare administration, marketing/communications, or a related field. Master’s degree preferred.

EXPERIENCE

8+ years’ progressive experience in marketing and communications and/or community or external affairs required, with 4+ years’ experience in a leadership capacity; prior experience working in an academic healthcare organization is also required

KNOWLEDGE, SKILLS, AND ABILITIES

• Proven experience managing and working in a matrixed, cross-functional team environment, with a high degree of complexity and ambiguity
• Excellent interpersonal skills with the ability to interact effectively, gain credibility, and quickly establish trusting relationships with both internal and external stakeholders
• Outstanding communication skills, including oral, written, and presentation
• Proven ability to think strategically, solve complex problems, manage multiple priorities, and deliver results
• Experience developing and communicating executive level reporting
• Demonstrated experience managing and developing an effective team
• Ability to work both independently and as part of a collaborative group
• Willingness to travel to support outreach and engagement initiatives
• Self-starter who has proven leadership skills and the ability to make sound decisions
• Experience with targeted marketing that includes campaigns that target students, providers or physicians
• Experience with marketing automation tools and working with large data sets
• Commitment to MUSC’s mission and values
  MUSC is an Affirmative Action/Equal Opportunity Employer committed to providing employment opportunities without regard to an individual’s age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, sexual orientation, or veteran status.

ADDITIONAL JOB DESCRIPTION

Education: Bachelors Degree or equivalent Work Experience: 8-10 years
If you like working with energetic enthusiastic individuals, you will enjoy your career with us!
The Medical University of South Carolina is an Equal Opportunity Employer. MUSC does not discriminate on the basis of race, color, religion or belief, age, sex, national origin, gender identity, sexual orientation, disability, protected veteran status, family or parental status, or any other status protected by state laws and/or federal regulations. All qualified applicants are encouraged to apply and will receive consideration for employment based upon applicable qualifications, merit and business need.
Medical University of South Carolina participates in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees. For further information about the E-Verify program, please click here: http://www.uscis.gov/e-verify/employee