Director, People Operations

at  Loopio

Loopio is a workplace that unleashes learning & growth opportunities for our Loopers. We provide autonomous, challenging work that allows each employee to master their craft. We attract and retain people who are naturally curious, have grit and are eager to grow and build their careers. At Loopio, we genuinely support each other, because true success comes from working as #oneteam.
Loopio is seeking a Director, People Operations to oversee all aspects of the employee lifecycle for a globally distributed team. We’re looking for a change agent who can own the full employee lifecycle and position their team as strategic business partners. We’re looking for a People & Culture leader who describes themselves as a builder, a critical thinker, a true subject matter expert, and someone who isn’t afraid to challenge the status quo. The Director, People Operations will also contribute to Loopio’s commitment to DEIB through building equitable and inclusive People practices. The Director, People Operations, will be responsible for a team of People Operations representatives, including People Business Partners, a People & Office Coordinator, and a Learning & Growth Lead.

WHY YOU’LL LOVE WORKING AT LOOPIO

• Your manager supports your development by providing ongoing feedback and regular 1-on-1s
• You have tons of autonomy and responsibility: this role provides an opportunity to try new things and push creative boundaries
• You’ll learn more than you thought was possible; our team is obsessed with personal and professional growth (every Looper receives a professional mastery allowance each year)
• You’ll be set up to work remotely with a MacBook laptop, a monthly phone and internet allowance, and a work-from-home budget to help get your home office all set up!
• Join us in regular company socials, AMA (Ask-Me-Anything), and quarterly kick-off to celebrate the big wins and milestones as #oneteam!
• You’ll be joining a culture that has thoughtfully built out opportunities for connections in a remote first environment.
• We have Employee Resource Groups, various fun virtual activities, and many more moments for us to have fun and learn together!
• You’ll be a part of an award-winning workplace and one of Canada’s fastest growing companies with ample opportunity to make a big impact here!
  We recognize that all too often, potential candidates don’t apply for a position simply because they don’t hit every single criteria included in the job description—particularly members of underrepresented groups.
  Whether or not your experience checks off all the boxes on a job posting, we still encourage you to apply to ensure that your application receives a review from our team. We understand that a resume can only showcase so much during the applicant stage, so we’ve created prompts in the application for you to share more about yourself. If you’ve made a career transition (or a few!), you’re self taught in a new role, or you have skills/experience you’d like to highlight, we want to hear more about what you could bring to the table.
  Loopio is an equal opportunity employer that is deeply committed to building equitable workplaces that are diverse and inclusive. We actively encourage candidates from all backgrounds and lifestyles to consider us as a future employer. Please contact a member of our Talent Experience team (work@loopio.com) should you require accommodations at any point during our virtual interview processes

• People Operations Team Leadership & Cross Collaboration:
• Develop and implement HR strategies that are aligned with the company’s overall objectives and goals
• Drive a spirit of business partnership through empowering People Partners to be the key business partners to their managers, directors and senior leaders
• Collaborate with your colleagues in Talent Experience to ensure that the candidate to employee experience is seamless
• Partner with your colleagues to solve business problems collaboratively

Leadership & Talent Development:

• Perform an audit of our core HR programs and assess the readiness of our current programs and practices for our future stage of growth
• Drive accountability for great leadership and management across all levels of leadership, rooted in strong Leadership Behaviors
• Drive a high-performance culture through the performance management process, including goal setting, performance evaluations, and career development planning

• Provide coaching and support to managers to ensure fair and consistent performance management practices

Employee Engagement & Culture

• Foster a positive and inclusive company culture through our #OneTeam Commitment to Loopers
• Analyze employee feedback mechanisms (Pulse Survey, DEIB survey, Exit Interviews, etc) to bring feedback back to our leadership teams
• Support the co-chairs of our Employee Resource Groups to drive events, advocacy, and learning through their respective company-sponsored ERGs

• Build an environment that encourages an engaging employee experience, with remote and in-person programming

Total Rewards:

• Responsible for leading the Total Rewards program, including global compensation, global benefits, job leveling, perks, and more
• Conduct annual benchmarking and analysis to ensure our compensation and benefits offerings remain competitive in the market

• Manage compensation planning calendar, including promotions and annual salary review cycle

HR Back Office:

• Maintain compliance with all relevant employment laws and regulations, including changes in employment law and industry trends
• Oversee the maintenance of HRIS systems and tools to streamline HR processes and enhance data-driven decision-making
• Maintain and analyze HR metrics and analytics to assess the effectiveness of HR programs and initiatives.