Director, People Operations

at  Ultimate Medical Academy

MINIMUM REQUIREMENTS:

• Bachelor’s degree in a relevant field; advanced degree or HR industry certifications.
• Minimum of 10 years of progressive experience in Human Resources.
• Minimum of 7 years of experience in a leadership role
• Proven history of successfully managing a department with emphasis on team member relations.
• Strong critical thinking, conflict resolution, negotiation, and mediation skills.
• Able to present and communicate to large groups of people.
• Must be flexible and possess the ability to work in a fast-paced environment, managing multiple tasks.
• Must be organized, detail-oriented, and able to exercise discretion and maintain confidentiality.
• Ability to manage and administer a broad range of tasks including resolving complaints, counseling managers and team members on the interpretation of policies, procedures.
• Ability to build and maintain effective relationships internally and externally.
• Action and solutions oriented.
• Able to professionally communicate fluently in verbal and written English.
• Excellent written and verbal communications skills with professional demeanor.
• Ability to collaborate effectively with diverse stakeholders and build strong relationships.
• Exemplify professional standards of discretion and uphold confidentiality.
• Proficient in MS Office (Word, Excel, PowerPoint) and virtual business tools such as Zoom and Microsoft Teams.
• Able to support and lead in a diverse and inclusive work environment.

PREFERRED REQUIREMENTS:

• Experience in private sector education or similarly regulated environment.

ACKNOWLEDGEMENT

This job description is intended to be an accurate reflection of the current position. It may not include every job responsibility. Job duties may fluctuate based on needs of the business. UMA reserves the right to revise the job or require that additional or different tasks be performed.
I have read and understand all the responsibilities and accountabilities in my job description. This job description is a tool used by me and management to help assess, evaluate and provide guidelines and expectations for the position named herein. I understand that it is not a contract and it does not constitute any guarantee of future employment.
UMA will NEVER ask you to send money or ask you to provide bank account information in order for you to get reimbursed for tools to work. If you have been contacted by someone claiming to be from UMA about a job posting, you can always verify the position at https://careers-ultimatemedical.icims.com

UMA is a nonprofit healthcare educational institution with a national presence. Headquartered in Tampa, Florida and founded in 1994, UMA offers content-rich, interactive online programs as well as hands-on training at our Clearwater, Florida campus.

• Anticipated starting salary of $130,000; pay rate negotiable based on experience and qualifications.
• Medical (including prescription), Dental, Vision (UMA subsidized)
• FSA/HSA (Depending on Medical Plan chosen)
• $50,000 Life Insurance (UMA paid)
• Additional Voluntary Life Insurance (Team Member paid)
• Employee Assistance Program – EAP (UMA paid)
• Long Term Disability (UMA paid)
• Short Term Disability (Team Member paid)
• Supplemental Insurance such as Critical Illness, Accident, and Hospital (Team Member Paid)
• Paid Time Off – 15 days accrued in year 1, 9 holidays, and 1 day of Volunteering Time Off
• 401k (eligible upon completion of 90 days of employment and must be at least 21 years of age)
• Pet Insurance
• Identity Theft Protectio

THE DIRECTOR OF PEOPLE OPERATIONS (“DIRECTOR”) IS RESPONSIBLE FOR MANAGING A PEOPLE OPERATIONS TEAM AND PROVIDING HR SUPPORT TO ASSIGNED DEPARTMENTS. THE DIRECTOR OVERSEES AND SUPPORTS THE CREATION AND CLARIFICATION OF POLICIES, PROCESSES, AND PEOPLE STRATEGIES THAT PROMOTE AN ENGAGED WORKFORCE. THE DIRECTOR ACTS AS A PARTNER, ALIGNING INSTITUTIONAL OBJECTIVES WITH TEAM MEMBERS AND MANAGEMENT IN DESIGNATED UNITS. THE DIRECTOR SERVES AS A CONSULTANT TO LEADERSHIP ON HUMAN RESOURCES RELATED ISSUES. ASSESSES AND ANTICIPATES HR-RELATED NEEDS, COMMUNICATING NEEDS PROACTIVELY WITH THEIR HR TEAM AND DEPARTMENTS. MAINTAINS AN EFFECTIVE LEVEL OF INSTITUTIONAL LITERACY ABOUT THE DEPARTMENTS’ MID-RANGE PLANS, ORGANIZATIONAL DESIGN, AND CULTURE. TRAINS THEIR TEAM TO DO THE SAME. THE DIRECTOR WILL HELP TO STRATEGIZE ACROSS THE ORGANIZATION ON PEOPLE AND CULTURE-RELATED INITIATIVES.

UMA is a nonprofit healthcare educational institution with a national presence. Headquartered in Tampa, Florida and founded in 1994, UMA offers content-rich, interactive online programs as well as hands-on training at our Clearwater, Florida campus.

• Anticipated starting salary of $130,000; pay rate negotiable based on experience and qualifications.
• Medical (including prescription), Dental, Vision (UMA subsidized)
• FSA/HSA (Depending on Medical Plan chosen)
• $50,000 Life Insurance (UMA paid)
• Additional Voluntary Life Insurance (Team Member paid)
• Employee Assistance Program – EAP (UMA paid)
• Long Term Disability (UMA paid)
• Short Term Disability (Team Member paid)
• Supplemental Insurance such as Critical Illness, Accident, and Hospital (Team Member Paid)
• Paid Time Off – 15 days accrued in year 1, 9 holidays, and 1 day of Volunteering Time Off
• 401k (eligible upon completion of 90 days of employment and must be at least 21 years of age)
• Pet Insurance
• Identity Theft Protection

PURSUE RESULTS WITH PURPOSE

We pursue results with a sense of urgency and purpose. We take responsibility for achieving ambitious, measurable results and hold each other accountable. We think strategically and critically, greet new ideas and challenges openly, and look for innovative solutions to challenges.