Director Professional Service (all genders)

at  Icertis

With unmatched technology and category-defining innovation, Icertis pushes the boundaries of what’s possible with contract lifecycle management (CLM). The AI-powered, analyst-validated Icertis Contract Intelligence (ICI) platform turns contracts from static documents into strategic advantage by structuring and connecting the critical contract information that defines how an organization runs. Today, the world’s most iconic brands and disruptive innovators trust Icertis to fully realize the intent of their combined 10 million contracts worth more than $1 trillion, in 40+ languages and 93 countries.
Who we are: Icertis is the only contract intelligence platform companies trust to keep them out in front, now and in the future. Our unwavering commitment to contract intelligence is grounded in our FORTE values—Fairness, Openness, Respect, Teamwork and Execution—which guide all our interactions with employees, customers, partners and stakeholders. Because in our mission to be the contract intelligence platform of the world, we believe how we get there is as important as the destination

POSITION SUMMARY:

The Director of Professional Services will oversee a diverse set of one or more teams of Consultants based mainly in India and Germany to guide the successful implementation of ICI for our enterprise customers in Germany and in other European locations.
This role involves ensuring timely and budget-conscious project delivery while cultivating strong customer relationships and building promoters within our customers.
We are seeking someone who excels in relationship-building, risk management, proactive problem-solving, while fostering a culture of continuous improvement.
This position is based out of Germany, ideally within a commutable distance from Stuttgart, where the person will spend 50% of the time, working from our customer´s site.

Please refer the Job description for details