Director

at  Winfo Solutions

Job Title: Client Principal – Consulting and Solutions
Experience: 10 to 15 years
Skills: Client delivery lead and Oracle Cloud Solution Architect background

ROLE DESCRIPTION:

Manage the P&L of the client account, building and maintaining relationships with client leadership. Established as the first point of contact for clients to seek advice and support. Identify new business opportunities with the client.
Provide strategic guidance to the client and help them make right decisions, Mange the quality delivery for the client, Manage projects to ensure delivery to promise and improve client satisfaction on a regular basis. Work with sales and wider teams to grow the account year on year.

RESPONSIBILITIES:

• A senior executive in a consulting firm who is responsible for managing relationships with key clients
• Effectively build and maintain client relationships understanding their needs and goals, communicating effectively, and ensure delivery to meet/exceed their expectations
• Identifying new business opportunities with existing and potential clients
• Perform market research, analysing industry trends, and developing proposals and pitches to win new business.
• Managing consulting engagements with clients. Ensure the team delivers high-quality work, manages budgets and timelines, and ensures the client is satisfied.
• Providing thought leadership and industry expertise to clients by sharing insights and best practices, conducting research, and helping clients to stay up-to-date with the latest trends and technologies.
• Managing resources to ensure that the needs of clients are met, collaborating with COEs to ensure the right people are assigned to engagements.
• Ensuring profitability, by managing budgets, negotiating contracts, and ensuring that work is being done efficiently.
• Candidate should have either an ERP or HCM functional background with knowledge of Oracle’s Cloud solutions in these areas.
• The role reports to Winfo Solution’s Head of EMEA.