Directorate Support Manager - Peri-operative Care

at  Northern Care Alliance NHS Group

AN EXCITING OPPORTUNITY HAS OPENED UP TO WORK WITHIN THE NEWLY FORMED DIRECTORATE OF PERI-OPERATIVE CARE WHICH INCLUDES MAIN THEATRES, MATERNITY THEATRES, PRE-OPERATIVE ASSESSMENT, OUTPATIENTS, PHLEBOTOMY, ACUTE PAIN AND PLASTIC SURGERY.

The post holder will work within the wider Peri-operative Care Directorate. Working alongside an operational team of including Senior Directorate Manager, Assistant Directorate Manager, Assistant Director of Nursing and Lead Nurses the post holder will work closely with other members of the multi-disciplinary team to ensure safe timely and effective service delivery.

This post is suited to anyone wanting to take a first step into operational management and will provide opportunities to gain skills in different areas.

• This post will support the safe, timely and effective delivery of peri-operative care services on the Oldham site.
• To assist the directorate in the development and implementation of policy, business planning, business objectives and service developments.
• Assist service leads in meeting performance management requirements of the services, including, RTT, Patient Flow, Sickness & Absence, quality, and activity targets.
• To support planned elective recovery with management of capacity and demand within pre-operative assessment.
• To support the outpatient transformation programme.
• To undertake specific project work as identified by the directorate team.
• To support the Division of Surgery in managing patient flow

Main duties of the job

• Produce Business Plans as and when required, chasing these up to timescales and deadlines.
• Assist the Senior Directorate Manager with the management of the RTT and support the achievement of the RTT.
• Attend RTT performance meetings with directorate and clinical teams when required.
• To support the tracking of patients within pre-operative assessment with escalation to the senior management team.
• Liaise with the Senior Directorate Manager where additional capacity is required for patients to be seen within appropriate timescales. Early escalation of potential capacity problems. Escalate issues which may impede compliance to the Senior Directorate manager in a timely manner and collaboratively work up recovery plans.
• To support the Directorate in the monitoring of the theatre and outpatient capacity and utilisation of sessions
• To plan and monitor the use of the theatre lists to ensure maximum utilisation.
• To work closely with the Speciality teams to manage capacity and demand within pre-operative assessment.
• Assist in the investigation of complaints/incidents/PALS.

Working for our organisation
The Northern Care Alliance NHS Foundation Trust (NCA) provides hospital and integrated health and social care services to over one million people living across Greater Manchester. Our 20,000 colleagues care for people in hospital and in the community, working across Bury, Rochdale, Oldham and Salford, to save and improve lives.
As a large NHS trust we are committed to enhancing the health of our local population by delivering consistently high standards of care and working closely with local authorities and key partners. We believe in our power and potential to make a difference and we’re always looking for people who demonstrate our three core values - care, appreciate and inspire – to join our team.
In return, we can offer you a job role with purpose and flexibility. The size and scale of the NCA means we can provide more challenge and opportunities so your career can always be moving in the right direction. By joining us you can also access a competitive benefits package, including, a fantastic annual leave allowance, flexible working opportunities and protected hours for health and wellbeing activities, helping you to achieve more personal downtime and a better work-life balance.
We are currently in process of updating our values. For the latest information around our values and behaviours, please visit our careers website https://careers.northerncarealliance.nhs.uk
Detailed job description and main responsibilities
To read more information about the advertised role, and the main job duties/responsibilities please open the Job Description and Person Specification located under the supporting documents heading. You can also read more information about working at the Northern Care Alliance within the attached Candidate Information Pack or by visiting our careers website: https://careers.northerncarealliance.nhs.uk

APPLICANT REQUIREMENTS

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Main duties of the job

• Produce Business Plans as and when required, chasing these up to timescales and deadlines.
• Assist the Senior Directorate Manager with the management of the RTT and support the achievement of the RTT.
• Attend RTT performance meetings with directorate and clinical teams when required.
• To support the tracking of patients within pre-operative assessment with escalation to the senior management team.
• Liaise with the Senior Directorate Manager where additional capacity is required for patients to be seen within appropriate timescales. Early escalation of potential capacity problems. Escalate issues which may impede compliance to the Senior Directorate manager in a timely manner and collaboratively work up recovery plans.
• To support the Directorate in the monitoring of the theatre and outpatient capacity and utilisation of sessions
• To plan and monitor the use of the theatre lists to ensure maximum utilisation.
• To work closely with the Speciality teams to manage capacity and demand within pre-operative assessment.
• Assist in the investigation of complaints/incidents/PALS