Disability Management Specialist

at  California State University

Job no: 535110
Work type: Staff
Location: San José
Categories: Unit 4 - APC - Academic Professionals of California, Probationary, Full Time, Student Services

JOB SUMMARY

Reporting to and receiving limited supervision from the Associate Director of the Accessible Education Center (AEC), the Disability Management Specialist (DMS) works independently to provide strategies, interventions, and confidential counseling for students with disabilities. The DMS meets with students with disabilities, engages in an interactive process to assess the need for reasonable and appropriate accommodations within the learning environment and across the campus community. The Disability Management Specialist participates in Case Management meetings; makes referrals to and works in cooperation with a wide variety of SJSU academic support offices, community services, agencies, high schools and post-secondary institutions; advocates on behalf of the University; acts as a resource to the greater campus and community at large.

KNOWLEDGE, SKILLS & ABILITIES

• Working knowledge of other student services programs
• Knowledge of the principles, practices and trends of the Student Services field
• Knowledge of state and Federal rules and regulations applicable to accommodations for individuals with disabilities
• Ability to articulate developmental needs of students and to design programs to meet those needs
• Ability to create programs that are responsive to a diverse and multicultural environment
• Ability to evaluate orientation programs and design appropriate program responses
• Knowledge of the principles of individual and group behavior; general knowledge of individual counseling techniques
• Strong oral and written communication skills
• Ability to deal with sensitive and challenging administrative and interpersonal issues in a positive, proactive manner
• Ability to develop and train end users (student with disabilities and faculty) on appropriate adaptive technology and alternative media
• Ability to handle multiple work priorities, organize and plan work and projects
• Ability to advise students individually and in groups on complex student-related matters
• Ability to determine appropriate courses of action and proper techniques to utilize while engaged with individuals in personal interactions
• Must possess excellent customer service and public relations skills

REQUIRED QUALIFICATIONS

• Equivalent to graduation from a four-year college or university in a related field plus upper division or graduate coursework in counseling techniques, interviewing and conflict resolution where such are job related
• Four (4) years of progressively responsible professional student services work experience which includes experience in advising students individually and in groups, and in analysis and resolution of complex student services problems. A master’s degree in Counseling, Clinical Psychology, Social Work or a job‑related field may be substituted for one year of professional experience. A doctorate degree and the appropriate internship or clinical training in counseling, guidance or a job‑related field may be substituted for two years of the required professional experience for positions with a major responsibility for professional, personal or career counseling

PREFERRED QUALIFICATIONS

• A master’s degree in Social Sciences, Social Work, Student Development, Rehabilitation Counseling, or a directly related field
• Experience in higher education system
• Experience working with student having disability conditions and their impact on student’s ability to learn and participate in collegiate experience

• Conducts intakes with student with disabilities; engaging in the interactive process to assess for the need of reasonable and appropriate accommodations within the learning environment and across the campus community
• Provides one-on-one follow up meetings for advisement and intervention compensating strategies for retention of students with disabilities
• Provides students with a thorough understanding of Accessible Education Center resources and policies; orients students towards his or her role as self-advocate for services
• Acts as liaison to the faculty for students with disabilities and works closely with faculty and department chairs to ensure the effective delivery of these services
• Conducts in-service training for faculty and University programs
• Conducts workshops, teaches intervention compensatory strategies to resolve learning problems (i.e. study skills, time and organization management), and self-advocacy training for students with disabilities
• Represents Accessible Education Center in Outreach events