Dispatch Assistant

at  Ozone Coffee

JOIN THE OZONE TEAM!

Ozone Coffee Roasters are looking for a Dispatch Assistant to join the Ozone team at our production facility, packing and distributing coffee to our online customers and wholesale clients and helping to maintain the day to day operations.

Reporting to the Procurement & Fulfilment Manager, the successful candidate will be primarily responsible for:

• Ensure customer satisfaction through the management of accurate and timely order packing, preparing and shipping.
• Ensuring anything that leaves the building adheres to the highest standards of the Ozone brand and quality.
• Work closely with the Dispatch & Roasting teams to ensure any issues directly relating to orders are resolved in a timely manner.
• Support warehouse operations including stocktakes, unloading deliveries including occasional containers & general housekeeping.
• Manual handling and heavy lifting of green and roasted coffee within the facility.
• Equipment maintenance and cleaning.
• Maintaining a clean & safe working environment.
• Providing excellent customer service to our wholesale and online customers at all times.

This job is based at our roastery in central New Plymouth.

• Monday to Friday.
• Currently trialling 9 day fortnight, an additional day off with no reduction in pay after successful completion of probationary period.
• All the coffee you can handle to drink at home and at work.

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Ozone Coffee is committed to not just encouraging, but ensuring equality, diversity and inclusion flourish amongst our teams. We want our workforce to be truly representative of our communities and that each team member feels represented, respected and embraced.
We do this not to tick a box, or because there is a commercial value in diversity. We will do it because it is simply the right thing. Our worlds don’t just benefit from diversity; they survive because of it.

• Ensure customer satisfaction through the management of accurate and timely order packing, preparing and shipping.
• Ensuring anything that leaves the building adheres to the highest standards of the Ozone brand and quality.
• Work closely with the Dispatch & Roasting teams to ensure any issues directly relating to orders are resolved in a timely manner.
• Support warehouse operations including stocktakes, unloading deliveries including occasional containers & general housekeeping.
• Manual handling and heavy lifting of green and roasted coffee within the facility.
• Equipment maintenance and cleaning.
• Maintaining a clean & safe working environment.
• Providing excellent customer service to our wholesale and online customers at all times