Dispatcher

at  Mackleys

ABOUT MACKLEY CARRIERS

Mackleys are a professional, full-service transport company specialising in providing reliable transport and logistic solutions in New Zealand for many years. With bases in New Zealand’s two key transport hubs of Auckland and Christchurch, we have the resources and experience to carry out all transport & logistics requirements asked of us by our customers.

Key Accountabilities:

• Role models a “Safety First” approach by ensuring you understand and adhere to the Mackley policies and values and participate in Toolbox Meetings and Safety conversations
• Despatch loads to trucks and Manage fleet out of the Penrose office.
• Manage incoming enquiries and allocate the correct resources.
• Assist the Manager with planning staff leave and organise cover between all divisions.
• Ensure all vehicles are compliant and certified at all times.
• Have a good knowledge of Microsoft Office and Excel
• Responsible for acting as a liaison between customers and drivers. Assist with complaints, order errors, account questions, cancellations and other queries.
• Update and maintain dispatch systems such as Go-Freight, ICOS and R

An exciting opportunity has emerged for someone to join our growing team as a Dispatcher based out of Penrose, Auckland. Previous dispatch experience is preferred; however, if you have a great attitude and a desire to pursue a career in Transport and logistics, we can help you to succeed.

Requirements and Responsibilities

• Act with honesty and integrity always.
• To provide great customer experiences.
• Ability to manage employees with dignity and respect.
• Professional communication skills.

Key Accountabilities:

• Role models a “Safety First” approach by ensuring you understand and adhere to the Mackley policies and values and participate in Toolbox Meetings and Safety conversations
• Despatch loads to trucks and Manage fleet out of the Penrose office.
• Manage incoming enquiries and allocate the correct resources.
• Assist the Manager with planning staff leave and organise cover between all divisions.
• Ensure all vehicles are compliant and certified at all times.
• Have a good knowledge of Microsoft Office and Excel
• Responsible for acting as a liaison between customers and drivers. Assist with complaints, order errors, account questions, cancellations and other queries.
• Update and maintain dispatch systems such as Go-Freight, ICOS and RF

The Perks

• Ongoing coaching to set up your career.
• A benefits package of $1000.00 is distributed annually.
• Be part of a fun, supportive and growing team.

At Mackleys, we pride ourselves on our safety and culture, looking after our customers and team members with no compromise to all health and safety requirements. It will therefore be no surprise to you that all new employees will be required to pass a drug test and be subject to ongoing random tests as part of your employment