Distribution Sales Specialist-IAQ

at  Panasonic Canada Inc

PANASONIC CANADA INC.

For over 100 years, Panasonic has been committed to enhancing the well-being of people, communities, and society. Our technologies and solutions have been developed with one aim in mind: to enrich our lives and make life better – simpler, healthier, safer, more enjoyable, and more sustainable. Panasonic Canada Inc. (PCI) is a leading technology provider to businesses, government agencies and consumers across the region. The company leverages its strengths in Living Spaces, Immersive Entertainment, Sustainable Energy, Automated Supply Chains and Connected Solutions to provide lifestyle solutions to consumers as well as secure and resilient integrated solutions for B2B and B2G customers. We are proud to be recognized as one of Greater Toronto’s Top Employers for 2020, 2021 and 2022. Come join our journey.

• Establishes and builds partnerships with specific dealers located within an assigned territory. Visits dealers in person and virtually to promote Panasonic product and visibility with store management, sales staff, and customers. Makes a minimum number of calls roughly 20 to 40 calls per week, to accommodate a maximum 8-week cycle. Ensures demonstrator product is effectively displayed, and that inventory levels are appropriate.
• Follows up on issues, recommends solutions to all parties. Ensures that point of purchase, promotional, and product materials are effective and available. Communicates feedback to all parties, and updates dealer profiles accordingly. Makes recommendations for improvements to display layout, positioning, and lighting for consideration. Advises management of competitive activity.
• May assist individual customers as necessary. Prepares required reports.
• Determines training needs and opportunities. Develops, designs, and delivers product knowledge sessions to business partners.
• Ensures the design and delivery of training seminars is consistent with corporate objectives, meets the needs of distributors, showrooms, and contractors, and facilitates sales. Evaluates product knowledge to determine training requirements.
• Assesses the effectiveness of training presentations, makes improvements, makes recommendations, implements changes, and provides feedback. Provides detailed reports as required.
• Replenishes in store materials and ensures displays are in working order, effective and dominant.
• Makes recommendations regarding the materials that need replacing and actions. Ensures that inoperative demonstrator equipment is repaired or replaced. Assists with the resolution of in branch issues, including parts, service, backorder, returns, or credit. Prepares required reports.
• Participates in sales events, product knowledge communication initiatives, demo days, and trade shows.
• Assists with all aspects of projects as required by management.
• Deals with enquiries from branches, contractors, and consumers and provides solutions or directs them to the proper team member for solution. Monitors online requests and follows up or directs to proper team member for action.