Dock & Door Service Technician - Montreal

at  Johnston Equipment

We are a solutions-driven, customer-focused provider of material handling, storage, and automated systems solutions and we take pride in knowing that your actions boost our customers’ productivity. We are looking for customer-focused, self-starting individuals to join our team and make a difference. If that sounds like you, join the Johnston Equipment team today!

DESCRIPTION:

• As the Dock Door Technician, you will be conducting maintenance checks and diagnosing repairs for dock products to replace worn or defective parts at customer sites. You have an eye for troubleshooting operational malfunctions on equipment then communicating and executing repair solutions. You’ll be one of the front line contacts between GNJ and the customer. Johnston Equipment provides technical tools to its technicians to support them in their positions including the latest technologies (iPad, iPhone, and work standards, GPS) in order to efficiently process work orders and maintain parts inventories.

Johnston Equipment is a dynamic team working together for a common goal: client satisfaction. At GNJ every client and employee is valued and important. We offer our employees:

• A stable company who stands behind 65 years of business excellence
• A company that places great emphasis on health and safety as demonstrated by our Ideal Maintenance™ and Raymond Certification programs
• A fair and rewarding work environment
• A guaranteed 40-hour work-week
• Work/life balance
• Competitive compensation
• Earning potential through our unique Technician Lead Program and available overtime.
• Receive paid training in hydraulics and electro-mechanical for both Raymond and other brand machines
• Have more opportunities for long-term career advancement than any other material handling dealer in Canada

The ideal candidate is proficient in the mechanical and electrical areas of expertise. As well, they have strong verbal and written communication, are customer service-oriented, results-oriented, and have attention to detail. Their problem-solving abilities will help them in their diagnostics and they should be able to work independently to service at customer sites on their own.

EDUCATION

• Lift Capacity Inspection Technician Certification an asset
• Automotive Technician Certification or Designation preferred
• Certificates & Designations
• High School
• Post secondary education

SKILLS

• Achieves Results
• Accuracy and attention to detail
• Time Management
• Organizational Skills
• Bona fide job requirement
• A driver’s abstract will be required upon acceptance of an offer and must meet company policy.
• Valid Drivers Licence
• Business Knowledge and Improvement, Identify Solutions
• Collaborates with Others
• Maintains Productive Relationships
• Works Effectively with Others
• Committed to Customers, Customer Service
• Communicates Effectively
• Communicates with Confidence
• Courteous and Professional Manner
• Attentive and Active Listening
• Clear and Concise (oral and written communication)
• Provides Information in timely manner
• Demonstrates Functional Expertise
• Analytical Skills
• Electrical
• Manual Dexterity
• Mechanical
• Work Experience, 2 Years - Related Experience

Please refer the Job description for details