Domain Head of Platform Solution Europe

at  Avaloq

Company Description
Founded and headquartered in Switzerland, Avaloq is continuously expanding its global footprint with around 2,500 colleagues in 12 countries, and more than 160 clients in 35 countries. We are an industry-leading provider of wealth management technology and services for financial institutions around the world, including private banks and wealth managers, investment managers, as well as retail and neo banks. Our research led approach and continual innovation is powered by the passion and creativity of our colleagues.
We are always looking for talented people to join us on our mission to orchestrate the financial ecosystem and democratize access to wealth management. Avaloq offers the opportunity to work closely with some of the world’s leading financial institutions as we jointly develop and shape careers. Championing a collaborative, supportive and flexible work environment empowers our colleagues to reach their full potential.

Job Description

• Product lead and line manager of the domain’s team leads and technical leads (5 persons)
• Lead the Quarterly Business Review planning for the domain to match the capacity of our internal teams and external consultants to meet all oru European client demands in terms of incident resolution, change request and implementation project deliveries.
• N+1 contact point for all our European SaaS and BPaaS client escalation for the key account managers, project managers, service delivery managers for issues within the domain’s scope.
• Provide technical guidance and expertise to all the European stakeholders and team members across all the domain topics.
• Empower our technical lead to enable CTO Europe to take ownership and enforce our standard on our customers baselines and artefacts.
• Empower our respective team leads to enable their team to own and deliver their functional scope for all our European customers as per planning.
• Liaise and seek product or regional support with our main product domain owners and CTO regional counterparts.
• Support the (Platform Solution) Application Management Services colleagues to perform their L1 and L2 services efficiently.
• Facilitate and support internal our external capacity arrangement for our project managers.
• Take guidance from the CTO management team and the Head of Region Europe.

QUALIFICATIONS

• Stong proven track record of practical experience of the full development life cycle over the technical components/modules of core banking system (ideally Avaloq) implementations.
• Experience as a line manager and in managing Third Party Supplier and/or External Providers.
• Experience in leading technical architecture projects or teams

Please refer the Job description for details