Domestic Supervisors

at  Sodexo

Job Introduction As a Domestic Supervisor at Sodexo, you are a cleaning leader, carer, and infection fighter all in one! Your crucial work in Queens Hospital Romford will be creating a clean and sterile environment for the well-being and safety of patients. Your cleaning will make a positive impact in the quality of people’s lives.
These are superb opportunities to join Sodexo’s Health and Care division assisting in the management of a high quality, timely, responsive, cost-effective, and pro-active domestic service to meet the needs of the wards and departments. Your focus will be on managing a cleaning team across Queen’s Hospital. You will continually monitor all cleaning and hygiene standards ensuring they are maintained at the highest level.
Working for Sodexo Health & Care allows you to do the job you love in an industry that makes a real difference!
Join Sodexo and be part of something greater. You belong in a team where you can act with purpose and thrive in your own way.

Main Responsibilities What you’ll do:

• Deploy a team of domestics, assessing workload schedules and allocating resource as required whilst prioritizing urgent requests.
• Draw up weekly staff rotas.
• Supervise the work of all domestic staff to maintain and deliver a quality service according to set work schedules and procedures.
• Undertake weekly/monthly monitoring of quality control systems for the domestic service through appropriate IT systems as instructed.
• Undertake appropriate remedial action in areas that do not meet the required standards.
• Control and issue all domestics equipment and materials within budget limits.
• Oversee the reporting of maintenance defects of domestic’s equipment and materials, according to set procedures.

For a full list of responsibilities please view the attached job description

Ideal CandidateWhat you bring:

• Manual Handling training
• Good standard of literacy and numeracy
• Experience of domestics within a hospital or similar environment
• Experience in delivering training in domestics, using company guidelines
• Effective communication and customer care skills with patients, visitors, customers, clients, and staff
• Strong interpersonal skills and ability to communicate effectively with customers, clients, and staff at all levels.
• Good time management and organizational skills
• Ability to monitor, lead and develop a team of people increasing individual effectiveness through leadership, motivation, communication, coaching and training
• Ability to always monitor performance levels.
• Financial awareness in managing budget.
• Understanding of relevant Health and Safety, employment, and other legislative requirements
• Knowledge of NHS policies, equipment requirements, management

• Deploy a team of domestics, assessing workload schedules and allocating resource as required whilst prioritizing urgent requests.
• Draw up weekly staff rotas.
• Supervise the work of all domestic staff to maintain and deliver a quality service according to set work schedules and procedures.
• Undertake weekly/monthly monitoring of quality control systems for the domestic service through appropriate IT systems as instructed.
• Undertake appropriate remedial action in areas that do not meet the required standards.
• Control and issue all domestics equipment and materials within budget limits.
• Oversee the reporting of maintenance defects of domestic’s equipment and materials, according to set procedures