Driver/Case Aid (Food Pantry)

at  Catholic Charities Diocese of Trenton

JOB SUMMARY: Assists in providing the fundamental aspects of programs or cases and assists in providing client services, including support for families, under close and regular supervision.

KNOWLEDGE/SKILLS/ABILITIES:

• Provide a high level of customer service
• Basic knowledge and understanding of case management
• Basic knowledge of preparing premade food bags for the community
• Basic computer and software skills and experience
• Complete work with accuracy and meet deadlines
• Communicate effectively, both verbally and in writing; understand and follow directions
• Establish and maintain effective working relationships with clients, families, caregivers, service providers and staff
• Knowledge of community resources is highly desirable

• Assists with conducting food pantry services to prevent and resolve client food insecurity
• Assists in picking up food and clothing donations throughout Burlington county driving agency box truck
• Provides information and referral to clients on food pantry services and other social services over the phone or in person
• Assists with sorting and unpacking all food pick-ups and donations.
• Assists in collecting all donations for holiday events.
• Occasionally lift food items 10 to 20 pounds to sort and stock shelves
• Restock shelves with food from our food back stock and prepare premade bags of food to distribute to the community
  OTHER DUTIES: As assigned by the program director