Dutch Data Annotation Advisor for an e-commerce company - Portugal

at  Foundever

COME AND WORK WITH US.

Are you Dutch native or fluent with strong communication skills?
Looking to make your career abroad in a multicultural environment?

As a data annotation advisor, your daily responsibilities will include:

• Reviewing and annotating data based on provided guidelines and criteria.
• Ensuring accuracy and consistency in data labeling and annotation.
• Identifying and resolving discrepancies or ambiguities in data annotations.
• Collaborating with team members to maintain high-quality annotated datasets.
• Adhering to project deadlines and quality standards.
• Providing feedback on annotation guidelines and suggesting improvements.
• Maintaining confidentiality and security of sensitive data.
• Gather and analyze customer feedback to identify areas for improvement and make recommendations to enhance the overall customer experience

To succeed in the role, you will need to have:

• Native or proficient level of Dutch (C2)
• Intermediate level of English (at least B2)
• Excellent listening and written/oral communication skills in supported languages
• Knowledge of and experience with measuring and improving customer satisfaction and loyalty across broad functional areas and diverse geographies
• A motivated and enthusiastic personality
• Self-organized, planning and prioritization skills
• Dependable, reliable and able to perform duties with minimum supervision
• Ability to interact positively with peers and supervisors
• Patience, empathy, and a unique ability to manage stress
• Ability to work under pressure and adapt quickly to adverse situations
• Technical aptitude and the ability to pick up new technology quickly
• Familiarity with ticketing systems
• Experience with policy work, or help resource project management
• Able to follow guidelines and instructions
• Ability to think outside the box
• Must hold EU citizenship or valid work permit for Portugal
• Be a local candidate or willing to relocate to Portugal (work on site - Lisbon or Porto