Dutch speaking Customer Success Manager

at  Jobylon AB

Are you a tech-savvy, customer-focused go-getter? Do you thrive in fast-paced environments and love tackling challenges head-on to make a significant impact? If so, join us in shaping the future of customer success in the Benelux Region!

WE’RE LOOKING FOR YOU!

We’re seeking individuals with:

• A keen technical interest and a knack for tackling challenges head-on
• Proven experience in customer interaction and project management, demonstrating your ability to deliver exceptional service
• A genuine desire to cultivate enduring customer relationships and a drive to craft innovative solutions to their needs
• Fluent proficiency in both spoken and written Dutch and English. Knowledge of other languages is a plus
• Previous experience thriving in autonomous roles, taking charge of processes and delivering results is a plus

WHAT YOU WILL DO ON A DAY-TO-DAY BASIS

As a Customer Success Manager, you’ll lead support, implementation, and sales initiatives, playing a pivotal role in our Customer Success Management functionality within the Benelux market. Reporting to the VP Customer Success and collaborating closely with the Regional Director Benelux, you’ll have the opportunity to make a lasting impact. This is a full-time position.

WHAT ARE THE KEY RESPONSIBILITIES?

• Provide technical support to our customers in Benelux
• Lead implementation for new clients
• Manage customer success projects
• Contract renewals and upselling
• Act as a technical expert for internal and external stakeholders
• Cultivate strong customer relationships
• Deliver training and educational sessions