Duty Manager

at  OneStaff

One of our esteemed hospitality clients in Hamilton, renowned for its exceptional service and vibrant atmosphere is currently looking for a Duty Manager to assist the team in Hamilton.

REQUIREMENTS:

• Previous experience in a managerial role within the hospitality industry.
• Strong knowledge of relevant legislation including the Sale and Supply of Alcohol Act 2012.
• Exceptional communication and leadership skills.
• Ability to work variable shifts including days, nights, and weekends.

• Ensure the smooth and effective operation of the restaurant with a strong focus on customer service.
• Uphold terms and conditions of premises liquor and gaming licenses.
• Train staff on legal obligations regarding alcohol service to maintain the integrity of the company’s liquor license.
• Foster professional relationships with kitchen and bar staff to optimize business operations.
• Train staff in reservation procedures and menu knowledge to enhance customer experience.
• Maintain high staff morale and cooperation within the team.
• Oversee function bookings and ensure policies are communicated effectively to staff.
• Coordinate group bookings and ensure organizational efficiency.
• Maintain cleanliness standards and provide feedback to staff as necessary.