Duty Manager

at  St Marys Rugby League Club

St Marys Rugby League Club creates great times and memorable moments in the heart of Western Sydney and is proud of its reputation as a premier Sydney entertainment and sporting facility but with a real sense of family and community spirit.
Here you can enjoy one of our four family friendly dining options, specialist bars, lounges, free live entertainment, and daily promotions, stadium, and ovals. Our newly completed $25m development includes a state-of-the-art sports bar, grand foyer & conference & event spaces and makes us one of the most progressive and successful clubs in NSW.
Our dedicated team of passionate professionals deliver on our promise of excellent service and customer satisfaction through our Core Values - Understanding, Engaging, Anticipating and Deliver on what we promise. Our team are here to give our customers an experience they will not forget.
Saints is seeking to employ a Duty Manager to join our professional team of managers.

To be successful the applicant will have proven experience and knowledge in this role:

• Work closely with the team of Duty Managers to maintain all standards throughout the club.
• Oversee all daily operation of Club activities including bar, gaming, safe & CRT balancing, ATM’s, promotions, security of Club premises and all other member facilities.
• Leadership & Supervision of staff: Duty allocation, performance monitoring.
• Ensuring the delivery of exceptional customer service, liaising with both staff, patrons, and contractors, and building strong relationships.
• Be consistent in applying Club’s policies and procedures and ensuring they are adhered to and compliant with legislative requirements.
• Providing clear written shift reports.

As this is a key management role in the Club you will need to display the following.

• Mentoring & Development of team members.
• Strong interpersonal and communication skills.
• Effective multitasking and problem-solving abilities.
• A proactive approach to conflict resolution.
• The ability to work rostered shifts including days, nights, weekends, and public holidays.
• RSA and RCG.

This role will pay an above ward salary, uniforms, and duty meals while on shift.

To be successful the applicant will have proven experience and knowledge in this role:

• Work closely with the team of Duty Managers to maintain all standards throughout the club.
• Oversee all daily operation of Club activities including bar, gaming, safe & CRT balancing, ATM’s, promotions, security of Club premises and all other member facilities.
• Leadership & Supervision of staff: Duty allocation, performance monitoring.
• Ensuring the delivery of exceptional customer service, liaising with both staff, patrons, and contractors, and building strong relationships.
• Be consistent in applying Club’s policies and procedures and ensuring they are adhered to and compliant with legislative requirements.
• Providing clear written shift reports

As this is a key management role in the Club you will need to display the following.

• Mentoring & Development of team members.
• Strong interpersonal and communication skills.
• Effective multitasking and problem-solving abilities.
• A proactive approach to conflict resolution.
• The ability to work rostered shifts including days, nights, weekends, and public holidays.
• RSA and RCG