Dynamics 365 CE Technical Consultant

at  Avanade

Come join us
As a Dynamics 365 CRM Consultant, you will be client-facing and responsible for the discovery, scoping, and collection of requirements to build and deploy solutions that are tailored to your customer. You will be a part of the Nordics CE (Customer Engagement) practice that consists of around 60 members in different roles as Solution Architects, Business Analysts, Developers, and Functional Consultants. We primarily work with Dynamics 365 and Power Platform and often collaborate with other practices, especially with Data & AI and Software Engineering. We have flexible work arrangements so you can work either from home or at Avanade’s or our clients offices.

Skills and experiences

• Experience working as a Technical CRM Consultant
• Hands-on experience with Dynamics 365 and Power Platform (e.g., Power Apps, Power Automate, Power BI and Power Virtual Agents)
• Technical experience and/or ability to configure and customize Dynamics 365 modules (e.g., CE, Sales and/or Customer Service. Having Field Service experience is a plus)
• Experience working with no-code/low-code development

• Great interpersonal skills and experience in customer-facing rolesFluent in any Scandinavian language and English

This will help you stand out:

• Programming skills and understanding of JavaScript, C# and the .NET-framework
• Relevant Dynamics 365 CE/CRM and/or Power Platform certifications
• Experience leading project teams on a day-to-day basis with expertise, guidance and mentorship
• Bachelor’s or master’s degree in the field of IT such as Computer Science, Information Systems, E-Business or similar

About you

Characteristics that can spell success for this role

• Consultative, collaborative, relationship builder
• Resilient, adaptable, flexible
• Intellectually curious and passionate about tech
• Client-centric attitude
• Passion for learning and development

What you’ll do

• Consult and advise our clients and internal stakeholders on uses of technology to solve business problems
• Participate in client workshops to analyze and design solutions
• Collaborate with project teams in customizing, developing and extending Dynamics 365 CE and utilize the Power Platform to meet client needs
• Actively participating across all project phases (e.g., plan, analyze, design, build and test)
• Demonstrating a commitment to your professional development by actively obtaining relevant Power Platform (e.g., PL-200) and Dynamics CRM certifications
• Depending on your seniority, you may lead project teams with expertise and guidance

Enjoy your career

Some of the best things about working at Avanade

• Pathway to work on industry leading programs of work
• Opportunity to work with global customers
• A people-first culture that supports innovation to push teams in new directions
• Quickly turn your ideas to human impact by cultivating a team that will help clients unlock what’s next
• Real-time access to technical and skilled resources globally

A great place to work
As you bring your skills and abilities to Avanade, you’ll get distinctive experiences, limitless learning, and ambitious growth in return. As we continue to build our diverse and inclusive culture, we become even more innovative and creative, helping us better serve our clients and our communities. You’ll join a community of smart, supportive collaborators to lift, mentor, and guide you, and to lean on your expertise. You get a company purpose-built for business-critical, leading-edge technology solutions, committed to improving the way humans work, interact, and live. It’s all here, so take a closer look!

Characteristics that can spell success for this role

• Consultative, collaborative, relationship builder
• Resilient, adaptable, flexible
• Intellectually curious and passionate about tech
• Client-centric attitude
• Passion for learning and developmen

What you’ll do

• Consult and advise our clients and internal stakeholders on uses of technology to solve business problems
• Participate in client workshops to analyze and design solutions
• Collaborate with project teams in customizing, developing and extending Dynamics 365 CE and utilize the Power Platform to meet client needs
• Actively participating across all project phases (e.g., plan, analyze, design, build and test)
• Demonstrating a commitment to your professional development by actively obtaining relevant Power Platform (e.g., PL-200) and Dynamics CRM certifications
• Depending on your seniority, you may lead project teams with expertise and guidanc