Dynamics 365 CRM Functional Specialist (Stockholm based)

at  Nigel Frank International Limited

SWEDEN

• Consultant Role
• Skills: CRM/Dynamics/Application Consultant/Developer/Sweden/Stockholm/Malmo/Goteborg
• Level: Senior
  Job description

• Collaborate with clients to analyze business processes and requirements for tailored Dynamics 365 CRM solutions.
• Customize and configure Dynamics 365 CRM to meet specific business needs, including entity creation, workflow design, and rule implementation.
• Integrate Dynamics 365 CRM with other systems to ensure seamless data flow across platforms.
• Lead the implementation of Dynamics 365 CRM solutions, overseeing data migration, user training, and system testing.
• Provide end-user training and ongoing support, resolving issues to ensure effective use of Dynamics 365 CRM.
• Design scalable CRM solutions aligned with industry standards, emphasizing efficiency and best practices.
• Utilize automation capabilities in Dynamics 365 CRM to streamline business processes and enhance operational efficiency.
• Develop and customize reports and dashboards to provide insights into sales, marketing, and customer service performance