Dynamics 365 Developer (24 month contract)

at  AO Shearman

We are currently recruiting for a Dynamics 356 Developer to join our IT team in London on a 24 month contract.

Role and responsibilities

• Work with stakeholders and suppliers to manage the Dynamics 365 offering.
• Collaborate with functional consultants, Dev Leads, and business stakeholders to understand requirements and translate them into technical designs.
• Develop and customize solutions within the Dynamics 365 platform, including configuration, customizations, extensions, and integrations.
• Implement custom workflows, plugins, web resources, and other components to enhance Dynamics 365 functionality and meet business needs.
• Perform unit testing, code reviews, and troubleshooting to ensure high-quality deliverables and adherence to coding standards.
• Support deployment activities, data migration, and system integration efforts as part of Dynamics 365 projects.
• Promote, develop and improve the Dynamics 365 offering.
• Microsoft Dynamics Customer Service solution for our Business Services department. This is used as a request management and resource scheduling (currently in pilot).
• Microsoft Dynamics Sales Enterprise solution for our firmwide CRM tool (currently in development phase).
• Microsoft Dynamics Sales Enterprise solution for one part of our business to manage their leads and opportunities. This will likely be consumed by the firmwide CRM. (currently live).

Knowledge & Experience

• Hands-on experience as a Dynamics 365 Developer or similar role, with proficiency in customizing and extending Dynamics 365 CE/CRM. development.
• Strong knowledge of C#, .NET, JavaScript, TypeScript, Liquid and other relevant programming languages for Dynamics 365 development.
• Customization and configuration of Dynamics 365 solutions.
• Integration with external systems using APIs, web services, and middleware.
• Development of custom workflows, plugins, web resources, and reports in Dynamics 365.Experience in Power Platform development (Power Apps, Power Automate, Power BI and Power Pages).
• Worked using agile development methodologies and DevOps practices.
• Experience in version control systems (e.g., Git) and CI/CD pipelines for software delivery.
• Interest in emerging IT trends and technologies.
• Can work effectively in a dynamic, fast-moving environment
• Have a proactive attitude to self-improvement and working as a team
• Excellent communication and stakeholder management skills.
• Good problem-solving skills and attention to detail in debugging and resolving technical issues.

You will stand out if you have the following

• Experience with Universal Resource Scheduling capability of Microsoft Dynamics Customer Service.
• Experience with IntroHive contact mapping solution
• Experience with Peppermint’s Client Engagement CRM solution for Dynamics

Should you require additional support at any stage of the recruitment process due to a disability or a health condition, please do not hesitate to contact a member of our recruitment team who will work with you to provide any adjustments as required.
We are an equal opportunities recruiter and do not discriminate on the basis of race, colour, sex, religion, sexual orientation, national origin, disability, or any other protected characteristic.
We recognise that our people are our most valuable asset, which is reflected in the wide range of benefits that are available to our employees. Some of these benefits include: our occupational pension scheme, group income protection cover, private medical insurance, mental health resources and free apps, health and wellbeing services encompassing an onsite gym, wellbeing centre and GP service, emergency back-up care support, parental and special leave, holiday entitlement increasing with length of service, holiday trading, season ticket loans and online discounts and lifestyle management services.

• Work with stakeholders and suppliers to manage the Dynamics 365 offering.
• Collaborate with functional consultants, Dev Leads, and business stakeholders to understand requirements and translate them into technical designs.
• Develop and customize solutions within the Dynamics 365 platform, including configuration, customizations, extensions, and integrations.
• Implement custom workflows, plugins, web resources, and other components to enhance Dynamics 365 functionality and meet business needs.
• Perform unit testing, code reviews, and troubleshooting to ensure high-quality deliverables and adherence to coding standards.
• Support deployment activities, data migration, and system integration efforts as part of Dynamics 365 projects.
• Promote, develop and improve the Dynamics 365 offering.
• Microsoft Dynamics Customer Service solution for our Business Services department. This is used as a request management and resource scheduling (currently in pilot).
• Microsoft Dynamics Sales Enterprise solution for our firmwide CRM tool (currently in development phase).
• Microsoft Dynamics Sales Enterprise solution for one part of our business to manage their leads and opportunities. This will likely be consumed by the firmwide CRM. (currently live)