E-Commerce Administration Specialist

at  Time Personnel

JOB OVERVIEW

• Date Posted: Posted 5 hours ago
• Location: Cape Town, Western Cape
• Job Title: E-Commerce Administration Specialist
• Education Level: Diploma
• Job Level: Intermediate
• Minimum Experience: 3 - 5 Years

REQUIREMENTS:

• Matric & relevant qualification advantageous
• Excellent computer skills
• Previous experience as an E-Commerce Administration essential
• Passion for e-commerce and staying abreast of market trends
• Essential to be custom service orientated
• Excellent eye for detail and proof-reading content
• Independent worker with excellent communication skills

• Responsible for all ecommerce online activities for the business-to-business site
• Assist the Website Developer with setting up the new site
• Uploading of images and product details of stock
• Maintain wholesale product pricing on the Business-to-Business site
• Ensure stock availability and add new products when they become available
• Manage the different functionality on the Online store
• Manage content and copywriting
• Manage incoming orders, submit for processing and dispatch
• Ensure all customers are answered from the enquiries
• Managing the sales of company products on Takealot, Amazon and similar customers, uploading products and images for approval, maintain quantities available
• Ensure all registered domains are renewed
• Handle all customer queries e.g. troubleshooting, price queries, complaints, etc.
• Assist with client queries regarding deliveries and prices
• Collate article master data and create data templates