Early Careers Cloud Operations Engineer

at  DXC Technology

JOB DESCRIPTION:

Our DXC Academic Programme is designed for talented, passionate individuals who are looking to join an agile world leader and are ready to deliver the best solutions to transform businesses in the new digital world.

BASIC QUALIFICATIONS:

• Entry level
• Typically, 0-1 years of relevant work experience
• A strong desire to gain experience in cloud technology analysis
• A continuous learner that stays abreast of industry knowledge and technology

Other Qualifications:

• Relevant certifications or knowledge of Microsoft Azure, Amazon Web Services (AWS), Google Cloud Platform, Oracle Cloud Infrastructure, OpenStack are a plus but not required.

YOU WILL LEARN AND GAIN EXPERIENCE OF THE FOLLOWING OPERATIONAL TOOLS, CONCEPTS & TECHNOLOGIES:

• Working within the team to deliver a multi-skilled capability across multiple technologies and disciplines, participating in continuous upskill and training to maintain individual and team skills such as:
• DevOps & Agile methodology
• Cloud systems configuration management tools
• Azure Resource Manager templates
• AWS CloudFormation
• Terraform
• Unix/Linux scripting - bash, ksh, Python
• Windows batch and PowerShell scripting
• JavaScript, Python, VBScript, Ruby, JSON, YAML
• Web Services & API integrations using REST, SOAP, Perl, PHP, HTML, XML, XSLT
• Continuous configuration automation/orchestration tools
• Ansible, Chef, Puppet
• Git/Github, Jenkins
• Docker, Kubernetes
• Software Defined Networking
• Automation, monitoring and management tools such as: Azure OMS, AWS SSM, AWS CloudWatch, Monasca
• Jira Agile Project management tools
• Confluence Wiki documentation
  Job – Infrastructure Services – Early Careers
  Primary Location – Erskine Office, United Kingdom
  Schedule - Full-time
  Shift – Yes/No – Role Dependent
  Travel – Yes, 10% or less

Provide basic support of production cloud environments.

• Includes monitoring, incident response, answering service requests, and execution of changes.

Work with team members to take ownership of incoming actions and issues and drive them to resolution.

• Work within a multi-skilled Cloud Operations team
• Consulting with other team members to extend your reach to get to success.

Assist the team to proactively and continuously improve the service through.

• driving further automation by scripting repeatable tasks.
• improving monitoring metrics to detect incidents before they occur.
• fixing incident root causes by contributing code fixes or design changes back to the service specifications.

Work to execute service requests logged by customers within scope of services.
Leverage automation tools and Infrastructure as Code tools to maintain environment and execute changes while adhering to change management process.
Work to understand and contribute to processes and tools used by team.
Learn to identify areas of operations with quality deficits or automation opportunities and work to improve.
Contribute relevant automation and operation improvements back to development teams