EBA Programme Support Assistant (Acquisition)

at  Enterpryze Consulting Ltd

EBA PROGRAMME SUPPORT ASSISTANT (ACQUISITION)

• Working Location: Brussels, Belgium
• Security Clearance : NATO Secret
• Language: High proficiency level in English language

ESSENTIAL QUALIFICATIONS/EXPERIENCE:

· Higher vocational training in a relevant discipline with 4 years post-related experience
· Current experience and demonstrable skills in testing and support of ERP systems based on Oracle E-Business Suite (EBS)
· Excellent functional knowledge of Acquisition related modules of Oracle E-Business Suite (iProcurement Purchasing, Advanced Procurement Suite)
· Good functional knowledge of Oracle E-Business Suite related modules: Finance, Human Resources, Logistics (Inventory, Order Management) and their integration with one another
· Knowledge of incident management processes, and experience in this area
· Understanding of Acquisition business structures, data and reporting
· Experience in documenting business processes and procedures
· Exposure to working in the public sector

· Support Neo eProcurement external users (Suppliers) on Neo Service Desk (JIRA ticketing tool) under minimal or no supervision
· Support NCI Agency Master Data Management Team in their daily work (for example and not limited to: Neo registration of Suppliers; master data entries and modifications in EBA)
· First line functional support for Acquisition users of EBA, resolving day-to-day operational problems in support of EBA Business Support Office (BSO)
· Liaise with Second Line support (IT) to document functional requirements/errors of EBA through EBA BSO
· Design and develop reports and dashboards, provide access control to Business Intelligence users, and provide expertise for the maintenance of metadata
· Support User Acceptance Testing and provide assistance in upgrades and patch releases to the Acquisition EBA/Neo system
· Provide technical and functional expertise to EBA Acquisition users and related stakeholders
· Support change process for introduction and integration of new functionalities, contribute to overall business processes improvements initiatives for Acquisition Directorate and NCI Agency
· Support producing detailed WIKI guidance, business processes and other documentation, as needed, related to Acquisition processes used in EBA/Neo
· Work independently without the need for supervision
· Support audit reviews as needed
· Build strong relationships with other strategy and policy staff as well as System Functional Administrators inside and outside NCI Agency
· Performs other duties as may be required