EcoCare Business Development Manager

at  Schneider Electric

Job Description:
Schneider Electric creates connected technologies that reshape industries, transform cities and enrich lives. Our 135,000+ employees thrive in more than 100 countries. From the simplest of switches to complex operational systems, our technology, software and services improve the way our customers manage and automate their operations. Help us deliver solutions that ensure Life Is On everywhere, for everyone and at every moment.
https://youtu.be/4EtpkB0cuXE

The EcoCare Business Development Manager (BDM) is responsible for maximizing installed base Services revenue for an assigned portfolio of Accounts (Existing Customers and/ or Service Partners). The inbound talent should deploy sales activities in a hybrid mode between driving Face-to-Face and virtual engagements to grow the Services new business revenue from the Installed Base. This role is accountable to promote and sell recurring services at a 2X recurring order growth rate compared to base business growth.

Mission:

• Maximize services revenue by establishing, building, and nurturing relationships with assigned accounts
• Manage and develop the accounts by proposing tailored solutions to assigned accounts as business opportunities
• He/she will have the motivation to increase the number of Service Plans (traditional and digital) in their assigned accounts.

Essential Responsibilities:

• Manage assigned accounts
• Develop and execute annual sales plan for key customers in their account portfolio (Platforming & Coverage Execution).
• Develop and maintain relationship with existing customer and Services Partners at all levels
• Apply market and account skills necessary for dealing with specific segments or target audiences.
• Increase the stickiness of Schneider services with customers by promoting and selling of the complete Services offer portfolio
• Proactively contact customers and educate them on the complete Service offers special attention on recurring and digital offers.
• Secure customer satisfaction overseeing all ongoing activities with the customer (Order, Delivery etc)
• Utilize Bfo (Salesforce.com) for sales funnel management, account planning, performance and opportunity detection
• Keep updated Accounts data & Installed Base data in bFO/bFS
• Provide monthly forecasts, using bFO, and summaries in a timely manner.
• Participate in the preparation of analysis and reports on service performance.
• Provide precise and timely information to Tender team to prepare sales quotations and proposals
• Monitor margin to be at or above country thresholds. Use DOA process to escalate opportunities below thresholds.
• Work closely with Lead Virtual Service Sales Representatives and the BU account managers to maximize business opportunities.
• “Feed” the Services Marketing leaders with Offers feedback and needs
• Coordinate and/or attend trade shows and marketing/sales seminars as needed
• Build and manage Services Opportunity Pipeline
• Analyze & qualify opportunities in Bridge Front Office (Schneider’s Sales force based Opportunity management tool) and secure a healthy pipeline
• Meet daily goal for outbound sales calls to support existing customer portfolio and identify and pursue new opportunities with assigned accounts.
• Manage calls and e-mails to support existing customer base and foster new points of contact and potential accounts thanks to Demand Generation Engines (marketing & sales campaign, FSR leads and CCC/other sales leads)
• Develop up & cross-selling between Line of Businesses service offer
• Coordinate with all the Services & Product teams if needed, to satisfy service opportunities

• Document all records of customer history in BFO.Schneider Electric creates connected technologies that reshape industries, transform cities and enrich lives. Our 135,000+ employees thrive in more than 100 countries. From the simplest of switches to complex operational systems, our technology, software and services improve the way our customers manage and automate their operations. Help us deliver solutions that ensure Life Is On everywhere, for everyone and at every moment.https://youtu.be/4EtpkB0cuXE

• Qualifications: