eCommerce Software Development Senior Manager

at  Infinite Electronics International Inc

POSITION DESCRIPTION:

The eCommerce Software Development Manager leads and oversees the design, development, and implementation of software solutions that drive our online retail platform. This role is crucial in delivering high-quality, scalable, and innovative technology solutions that enhance user experience, increase sales, and ensure seamless operation of our eCommerce business. The manager will work closely with cross-functional teams, including product management, UI/UX design, marketing, and operations, to deliver projects that align with our business goals and customer needs.

General Duties and Responsibilities:.

• Lead the eCommerce software development team in the planning, execution, and delivery of software projects within budget and timelines.
• Design and implement robust, scalable, and high-performing software architectures for our eCommerce platform.
• Collaborate with stakeholders to define project requirements, set priorities, and establish scope, ensuring alignment with business strategy and customer needs.
• Manage the software development lifecycle, including concept, design, testing, release, and support.
• Ensure the adoption of best practices in software development, including Agile methodologies, continuous integration, code review, and automated testing.
• Foster innovation and continuous improvement by researching emerging technologies and trends in eCommerce and software development.
• Develop and maintain technical documentation for system software, databases, and applications.
• Provide mentorship, guidance, and career development support to team members, fostering a culture of excellence and collaboration.
• Oversee the recruitment, training, and performance management of the software development team.
• Manage vendor relationships, including negotiation and oversight of contracts and services.
• Ensure compliance with data protection regulations and best practices in cybersecurity.
• Other duties as assigned

EDUCATION AND EXPERIENCE

• Bachelor’s degree in Computer Science, Information Technology, or related field required. Masters degree preferred.
• 10-15 years software development experience.
• 5+ years development management experience.
• Proven experience as a software development manager, project manager, or team lead in an eCommerce environment.
• Strong technical background in software development, including experience with modern eCommerce platforms, programming languages (e.g., PHP, Java, JavaScript), and databases (e.g., SQL, NoSQL).
• Excellent leadership, communication, and interpersonal skills.
• Experience with Agile and Scrum methodologies.
• Strong problem-solving skills and the ability to think strategically and analytically.
• Knowledge of UI/UX best practices and customer-centric design.
• Familiarity with cloud services (e.g., AWS, Azure) and their application in eCommerce solutions.
• Understanding of cybersecurity principles and data protection regulations relevant to eCommerce
• Ability to plan, prioritize, and complete assignments within deadlines.
• Must be able to work as part of a team and independently, in high-stress and fast-paced environments- ability to focus during busy periods throughout the month and year.
• Must be highly motivated and organized, as well as have extreme attention to detail.

PHYSICAL JOB REQUIREMENTS:

• Communication: Must be able to speak and listen when meeting with others in person, via video/conference calls, or on the phone.
• Read / Write / Type: Must be able to communicate via email and must be able to review, document, and edit processes and project plans as well as other written materials.
• Must be able to to work on PC for extended periods.
• Travel: Must be able to travel on occasion to other IE facilities or required meetings.
  Environment: Work environment is typically an office environment located in remote or onsite office.
  Accommodation: Candidates for the position should be able to perform essential job duties in described work environment with or without accommodation. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Lead the eCommerce software development team in the planning, execution, and delivery of software projects within budget and timelines.
• Design and implement robust, scalable, and high-performing software architectures for our eCommerce platform.
• Collaborate with stakeholders to define project requirements, set priorities, and establish scope, ensuring alignment with business strategy and customer needs.
• Manage the software development lifecycle, including concept, design, testing, release, and support.
• Ensure the adoption of best practices in software development, including Agile methodologies, continuous integration, code review, and automated testing.
• Foster innovation and continuous improvement by researching emerging technologies and trends in eCommerce and software development.
• Develop and maintain technical documentation for system software, databases, and applications.
• Provide mentorship, guidance, and career development support to team members, fostering a culture of excellence and collaboration.
• Oversee the recruitment, training, and performance management of the software development team.
• Manage vendor relationships, including negotiation and oversight of contracts and services.
• Ensure compliance with data protection regulations and best practices in cybersecurity.
• Other duties as assigne