Education Credential Specialist

at  ApplyBoard

JOB DESCRIPTION/REQUIREMENTS

The Opportunity
:
Having accurate admission requirements is one of the most critical factors for successful student enrollment. As the requirements can be dynamically changing and affected by various factors, we have a need to designate a resource to ensure the accuracy of the Admission Requirements at all times.

• Research the partner school program admission requirements info to build up the requirements database;
• Monitor and analyze the application results on a daily basis in order to keep the information database accurate and most up to date;
• Respond to requirements related inquiries from other teams/departments in a timely manner;
• Advise other teams/departments in the student’s eligibility checking, international credential and transcripts reading to support the customer’s application journey;
• Investigate the feedback received from different stakeholders for continuous improvements on accuracy, efficiency and productivity;
• Research different education systems/curriculum to build up and maintain the knowledge database to keep the information accurate and most up to date;
• Build up and maintain the relationship with partner schools via different communication channels including virtual and/or in-office meetings, email conversations, training sessions, etc;