EIS Case Manager

at  Coastal Bend Wellness Foundation Inc

QUALIFICATIONS/EXPERIENCE:

• Bilingual (English/Spanish) preferred
• Preferred education: bachelor’s in social science, Psychology, or related field
• Minimum requirement is one year experience in case management or related social services field.
• Must maintain a current driver’s license and have personal automobile insurance.

TIME/PHYSICAL REQUIREMENTS

• Monday-Friday, 8:00am-5:00pm/40 hours per week.
• Some evening and weekend activities may require flexing schedule.
• Tasks occur in both office settings and in field; some local and in-state travel may be required (5%)

• Advocates on behalf of individuals to ensure services are delivered in a timely, efficient, accessible manner.
• Support out-of-care clients to engage in medical care and case management services.
• Assists in the development and implementation of individual treatment/services plan.
• Educates individuals on services, resources, and HIV/AIDS information. This includes information on transmission prevention.
• Identifies and reports unresolved service gaps and barriers and works to implement solutions through telephone contact and face-to-face meetings in accordance with level of need.
• Informs individuals and their families of their rights as health service consumers.
• Maintains accurate and timely case management records on clients. This entails documentation regarding demographic, psychosocial, financial, and medical information including daily contact notes.
• Participates in all required staffing, team meetings and training sessions.
• Participates in community and inter-agency resource groups addressing issues related to client services.
• Performs comprehensive psychological needs assessments.
• Procures, coordinates, and monitors the delivery of needed services in accord with a service plan and identifies levels of need.
• Provides appropriate referrals and follow-ups according to client needs.
• Provides crisis intervention as needed. Make appropriate referrals.
• Completion of all programs specific training within a specified time