eLearning Support Assistant

at  The University of Manchester

The Faculty of Humanities is one of three Faculties in the University of Manchester and consists of four Schools that offer an unprecedented range of innovative programmes at undergraduate and postgraduate level.
The Faculty is looking to appoint a full-time eLearning Support Assistant, who will join the Humanities eLearning team on a permanent basis.
The eLearning Support Assistant will be part of the Humanities eLearning team providing support for staff across the Faculty of Humanities. Working flexibly and collaboratively with academic staff, IT services staff, the wider Humanities eLearning team and others who are supporting teaching and learning, the post holder will support the delivery of effective customer-focused support to staff and students, assist Learning Technologists and eLearning Support Officers with the planning and delivery of training and the development of support resources, and thus contribute to the delivery of high quality and effective online and blended learning within the Faculty of Humanities.

The eLearning Support Assistant will:

• Assist in supporting the eLearning team and the academic community in the development and delivery of electronically delivered teaching and learning activities.
• Work collaboratively with academic staff, IT Services staff and others who support teaching and learning in support of the University’s strategic aims to incorporate eLearning into its programmes of study.
• Proactively participate as a member of the eLearning team, including assistance with projects, team meetings, communications and recommendations for service improvements.

The person appointed will have

• previous experience of working in eLearning or in a teaching and learning environment.
• Experience of using a virtual learning environment.
• Experience of using eLearning applications to create learning resources.
• Experience of working in a team environment and able to support colleagues in the delivery of objectives, together with excellent organisational skills, and able to prioritise work in a busy environment and meet strict deadlines will be required.
• A basic understanding of the process of planning, designing, developing, testing and evaluating eLearning resources is also essential.

What you will get in return:

• Fantastic market leading Pension scheme
• Excellent employee health and wellbeing services including an Employee Assistance Programme
• Exceptional starting annual leave entitlement, plus bank holidays
• Additional paid closure over the Christmas period
• Local and national discounts at a range of major retailers

As an equal opportunity employer we welcome applicants from all sections of the community regardless of age, sex, gender (or gender identity), ethnicity, disability, sexual orientation and transgender status. All appointments are made on merit.
Our University is positive about flexible working – you can find out more here
Hybrid working arrangements may be considered.
Please note that we are unable to respond to enquiries, accept CVs or applications from Recruitment Agencies.
Any recruitment enquiries from recruitment agencies should be directed to People.Recruitment@manchester.ac.uk.
Any CV’s submitted by a recruitment agency will be considered a gift.

Please refer the Job description for details