Elective Admissions Coordinator

at  The Newcastle upon Tyne Hospitals NHS Foundation Trust

The Elective Admissions administrative service will contribute towards a systematic approach to delivering the NHS Plan commitments for access to elective surgery, specifically the drive to guarantee maximum waiting times and introduce Patient Choice through booking systems. The sensitivity around clinical and management priorities will require the post holder to work with and have the confidence of Consultants and Directorate Managers. Communication with patients will be proactive, inviting discussion and consultation around their preferences and availability. Patient focus and Customer Care will be a fundamental element of the service, delivered via written, telephone or face-to-face contact.
Patient confidentiality must be observed at all times. The role has specific responsibilities to support organisation and implementation of validation and booking procedures, ensuring a consistency of practice across the team. The post holder will be accountable for ensuring that patients at risk of breaching are managed under the supervision of the appropriate Directorate Manager for the relevant specialty Please note it is a requirement of The Newcastle upon Tyne Hospitals NHS Foundation Trust that all successful candidates who require a DBS for the post they have been offered pay for their DBS certificate. The method of payment is a salary deduction from your first months pay.
As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for us and for our patients, and for you. Speak to us about how we might be able to accommodate a flexible working arrangement. If it works for the service, we will do our best to make it work for you

Please refer the Job description for details