Electronic Market/E-Commerce Business Analyst

at  New Tone Consulting Pte Ltd

POSITION OVERVIEW:

Our Client is committed to enhancing digital experiences and tools for clients, and the Global Market IT FX team is seeking a dedicated Electronic Market/E-Commerce Business Analyst to drive the functional specifications of our Client E-Commerce platform, Cortex, for the APAC region. The role will primarily focus on local booking, hedging onshore-offshore currencies, and supporting the Cortex rollout to various client segments, including corporations. This is a regional role covering APAC.

TECHNICAL SKILLS:

• Proficiency in SQL and Excel.

SPECIFIC QUALIFICATIONS REQUIRED:

• Good knowledge of FX Cash products and FX trade life cycle.

• Collaborate with end users to produce and refine business specifications.
• Define and produce functional and technical testing plans, participating in user acceptance testing.
• Coordinate with Development, Organization, Business, and Operations teams to ensure accurate functional coverage and validate test scenarios.
• Follow up with development teams on the implementation and rollout of new features.
• Manage and escalate risks and issues, coordinating component releases in different environments.
• Assist the support team on complex functional issues, serving as level 2 or 3 support if required.