Employee Experience Analyst I

at  ALDI

Our Human Resources Department is focused on ALDI’s most valuable asset: our people. With teams including Administration, Employee Communications, Payroll & Benefits, Human Resource Information Systems, Legal, Risk & Security, Recruitment and Training & Development, HR makes sure that ALDI continues to employ talented and motivated people that are focused on preserving the supportive culture we’re known for.
Position Type: Full-Time
Work Location: Naperville, IL
This role is eligible to participate in ALDI’s Hybrid Work Program, which allows remote work up to 3 days per week (i.e., work remotely up to 3 days per week; work in-office at least 2 days per week).

EDUCATION AND EXPERIENCE:

• Bachelor’s Degree in Psychology, Industrial/Organizational Psychology, Human Resources or a related Behavioral Science field required.
• A minimum of 2 years of relevant experience required.
• Or, a combination of education and experience providing equivalent knowledge.
• Experience in employee quantitative research/surveys, customer surveys, or employee analytics preferred.

PHYSICAL REQUIREMENTS:

• Work may be performed in an office, remote office or a combination of both where a computer and office equipment may be used as needed to perform duties.
• Regularly required to sit, reach, grasp, stand and move from one area to another.
• Constantly and repeatedly use keyboard/mouse.
• Occasionally required to push, pull, bend, lift and move up to 25 lbs.

Must be able to perform duties with or without reasonable accommodation.

• Supports the logistics of the day-to-day running of employee survey projects.
• Serves as a technical point-of-contact.
• Setups survey content, questions, and reporting in survey platforms.
• Programs and monitors survey distribution and reporting distribution.
• Conducts full employee lifecycle analysis to include requirements, activities, and design.
• Collects data from a variety of sources.
• Analyzes collected data and provides insights into a format that others can easily interpret.
• Creates reports to share insights with company leaders.
• Submits HRIS data to survey platforms such as hierarchy builds, employee demographics, job role mapping, and employee data files.
• Collaborates with other HR teams on data.
• Serves as the online reporting tool subject matter expert, generates reports, monitors, and reports on response rates.
• Maintains data system and assesses data quality by addressing errors and monitoring performance.
• Works with management to prioritize business and information needs.
• Ensures quality and supports reporting and analysis using systems, processes, and other employee feedback platforms under the direction of leadership.
• Analyzes comments and responds to post-survey report requests.
• Analyzes and resolves system issues.
• Understands HR systems and employee feedback systems’ reporting capabilities and limitations.
• Collaborates with team members and communicates relevant information to direct leader.
• Upholds the security and confidentiality of documents and data within area of responsibility.
• Other duties as assigned.