Employee Experience Senior Consultant

at  Deloitte

Sacramento, California, USA -

Start DateExpiry DateSalaryPosted OnExperienceSkillsTelecommuteSponsor Visa
Immediate05 Jul, 2024Not Specified05 Apr, 20244 year(s) or aboveChange Management,Technology,It,Presentations,Project Teams,Las Vegas,Modeling,Human Capital,Employee Engagement,Customer Experience,Business Case,Customer Experience Management,Los Angeles,Business Analytics,Licensure,Decision Making,Nlp,PowerpointNoNo
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Description:

HUMAN CAPITAL

The Human Capital (HC) Offering Portfolio focuses on helping organizations manage and sustain their performance through their most important asset: their people. Centered on five core issues, this Portfolio signifies to the market that we see Human Capital as a topic critical to the C-Suite. As we go-to-market we will show our clients that we serve more than HR organizations - from the CEO to CFO, Risk Manager to Business Unit leader-and that we deliver on our issues and help create value for our clients.

HUMAN CAPITAL AS-A-SERVICE

Today’s disruptive environment calls for a different mindset and a new approach to drive organizational performance and enhance human capital development now and in the future. Deloitte Human Capital as a Service brings that insight, through broad and deep capabilities to help our clients optimize people, process, and technology to thrive in an unpredictable world.
We are looking for a seasoned workforce experience leader to join our team and help us continue to set the standard for leading practices in Workforce Experience Management (WXM). As a Workforce Experience Senior Consultant,you willengage with clients to help them advance their workforce experience management capabilities across strategy, people, process, data and technology and to help them deliver business-driven, actionable people insights across the employee lifecycle (e.g., DEI, attrition, talent acquisition, compensation, performance management, etc.). The right candidate will develop relationships throughout HCaaS, and across our Human Capital Offering Portfolio.
Recruiting for this position will end on 7/16/2024.

REQUIRED QUALIFICATIONS:

  • Bachelor’s degree, preferably in Human Resources, Business Analytics
  • 4+ years of experience in a survey/employee listening role implementing innovative, large-scale listening programs at a large multinational company or as an external consultant
  • 4+ years of experience defining workforce experience management or workforce listening strategies and approaches to sense, analyze, and act on workforce feedback
  • 4+ years of experience in employee survey design/construction, survey analysis, measurement of employee engagement, and large-scale dynamic survey reporting
  • 4+ years of experience in applying principles of NLP to large volumes of open-ended comments
  • 4+ years of experience Demonstrated track record of tying surveys together, building indexes across surveys, execution and identifying trends for multiple years
  • 4+ years of experience communicating research findings to audiences with varying levels of technical knowledge
  • 4+ years of experience crafting high-impact PowerPoint presentations
  • 4+ years of professional experience in written and verbal communications
  • Ability to travel 0-25%, on average, based on the work you do and the clients and industries/sectors you serve.
  • Limited immigration sponsorship may be available

PREFERRED QUALIFICATIONS:

  • 5+ years of hands-on experience in Human Capital Consulting or closely related experience in a consultative workforce experience or people analytics role
  • 5+ years of business experience in people/human resources, serving in an analytics or strategic HR consulting role at a medium to large multinational company
  • 5+ years of experience in a survey/employee listening role
  • Experience applying statistical methods such as linear and logistic regression, relative weights analysis, quasi-experimental research/causal inference techniques (e.g., propensity score matching, regression discontinuity), longitudinal analysis, or multilevel modeling
  • Experience with leveraging or developing passive listening solutions and technology
  • Experience across a wide variety of HR domains and in change management
  • Experience working in the technology industry
  • Experience working with product teams to develop new products and capabilities
  • While this role is specific to the Workforce Experience, previous job experience in Customer Experience and/or Customer Experience Management is considered relevant
    Information for applicants with a need for accommodation: https://www2.deloitte.com/us/en/pages/careers/articles/join-deloitte-assistance-for-disabled-applicants.html
    Possible Locations: Costa Mesa, Denver, Fresno, Jersey City, Las Vegas, Los Angeles, Morristown, New York, Pleasanton, Princeton, Rochester, Sacramento, San Diego, San Francisco, San Jose, Seattle
    The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $119,025 to $198,375.
    You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.
    For more information about Human Capital, visit our landing page at: https://www2.deloitte.com/us/en/pages/careers/articles/join-deloitte-human-capital-consulting-jobs.html

    HC24 #HCaaS2

Responsibilities:

The WXM team is at the forefront of guiding and designing workforce experience management strategies and practices for our clients. You’ll be part of an experienced team to help organizations understand employee sentiment with confidence and embrace decision-making with clear, data-driven insights to improve the employee experience, optimize processes, and drive business outcomes. In this role, you will:

  • Support and lead the development of a client’s workforce experience/listening vision, strategy, operating model, roadmap, and business case.
  • Uncover key client business problems and define related workforce experience/listening use cases with clear, tangible business outcomes.
  • Project manage client engagements, including coordinating and participating in regular client touch points, tracking project deliverables, timelines and budget, ensuring they meet clients’ expectations.
  • Help clients to select, design, deploy and optimize their workforce listening solutions.
  • Assess the client’s workforce experience listening solutions, data and technology current state and objectives.
  • Facilitate leadership interviews and focus groups, leveraging AI-enabled, scalable solutions.
  • Leverage quantitative and qualitative data and analytics methods to analyze client data across workforce experience focus areas.
  • Develop comprehensive and thoughtful research findings reports and presentations.
  • Deliver high-impact, executive-level presentations using PowerPoint, demonstrating a keen understanding of verbal and non-verbal communication techniques.
  • Communicate statistical analyses and results, along with implications, to technical and non-technical audiences.
  • Partner with other internal HC project teams (e.g., Culture, M&A) to build integrated strategies and solutions that involve workforce listening.
  • Collaborate with and project manage technical and non-technical team members across geographies, both national and international.
  • Demonstrate exceptional judgment and discretion when dealing with highly sensitive people data and business issues.
  • Provide thought leadership and a strategic lens to continuously evolve our listening frameworks, strategies, and practices.


REQUIREMENT SUMMARY

Min:4.0Max:5.0 year(s)

Human Resources/HR

HR

Graduate

Human resources business analytics

Proficient

1

Sacramento, CA, USA