Employee Lifecycle Management Specialist - (HR Operations) 1 Year Contract

at  Roche

Roche fosters diversity, equity and inclusion, representing the communities we serve. When dealing with healthcare on a global scale, diversity is an essential ingredient to success. We believe that inclusion is key to understanding people’s varied healthcare needs. Together, we embrace individuality and share a passion for exceptional care. Join Roche, where every voice matters.
The Position

POSITION SUMMARY

At Roche, we named our HR lifecycle support team “ELM”, which stands for Employee Lifecycle Management.
The ELM team provides customer service and advisory support to HR and business partners on global HR systems and processes and ensuring end-to-end process completion in line with customer focused principles to ensure the Roche People Practices work for the business.
As an ELM Specialist, you are responsible for executing HR system data maintenance and administrative activities in a timely and accurate manner in support of HR business processes (in the area of recruiting, onboarding, employee movement/changes, terminations, compensation, performance, etc.).
You are also contributing to the continuous improvement of the HR Support Solutions delivery through analysis of the interactions and collaboration with other HR functions within and outside of HR Support Solutions. You need a broad understanding across global HR processes and tools, as well as local and global downstream impacts on payroll, time, benefits, finance, procurement, IT, etc. This is coupled with strong customer focus, communication skills and solution orientation.

WHO YOU ARE

In this role you will be working within a team of Specialists focusing on Roche Region APAC customer group.

• You bring the following skills and competencies:
• Experience in a shared service center, preferably in an HR services environment.
• HR generalist know-how.
• Proven track record of being able to deliver in a matrix organization.
• Ability to work independently in a fast-paced environment and to handle multiple, competing priorities.
• Ability to thrive in an ambiguous and multicultural environment working across borders.
• Experience effectively working in a matrix organisation across geographies and divisions.
• Ability to navigate complex HR data structure
• Ability to work in a fast-paced and changing environment
• Core capabilities include:
• Living customer centricity through your day-to-day interactions (incl. needs anticipation, cultural awareness, managing one’s response)
• Demonstrating end-to-end accountability (incl. big picture and impact understanding, engaging others to ensure a successful outcome)
• Demonstrating problem-solving (incl. active listening, critical thinking, process improvements)
• Having a growth mindset (incl. taking risks and experimenting, seeking new learning opportunities, asking and giving feedback)
• Further requirements
• We are seeking an individual with a degree and 1-3 years of related experience in an HR area and/or working experience in a team and service delivery or customer care environment.
• Experienced and efficient handling of standard IT-applications, preferably Google suite
• Knowledge of Workday HR Processes
• You bring the following qualifications: University degree, HR preferred
• Strong communication skills in English (written and spoken) are essential. Mandarin or additional languages a plus.

Who we are
At Roche, more than 100,000 people across 100 countries are pushing back the frontiers of healthcare. Working together, we’ve become one of the world’s leading research-focused healthcare groups. Our success is built on innovation, curiosity and diversity.
The Roche Services & Solutions as well as People Support Solutions organisations located in Kuala Lumpur provide end-to-end business solutions for Finance, Procurement, IT, Communications, People & Culture (Human Resources) and beyond to our Roche colleagues across the APAC region. Today Roche employs altogether around 1100 employees in Malaysia.
Roche is an Equal Opportunity Employer

In this role you will be working within a team of Specialists focusing on Roche Region APAC customer group.

• You bring the following skills and competencies:
• Experience in a shared service center, preferably in an HR services environment.
• HR generalist know-how.
• Proven track record of being able to deliver in a matrix organization.
• Ability to work independently in a fast-paced environment and to handle multiple, competing priorities.
• Ability to thrive in an ambiguous and multicultural environment working across borders.
• Experience effectively working in a matrix organisation across geographies and divisions.
• Ability to navigate complex HR data structure
• Ability to work in a fast-paced and changing environment
• Core capabilities include:
• Living customer centricity through your day-to-day interactions (incl. needs anticipation, cultural awareness, managing one’s response)
• Demonstrating end-to-end accountability (incl. big picture and impact understanding, engaging others to ensure a successful outcome)
• Demonstrating problem-solving (incl. active listening, critical thinking, process improvements)
• Having a growth mindset (incl. taking risks and experimenting, seeking new learning opportunities, asking and giving feedback)
• Further requirements
• We are seeking an individual with a degree and 1-3 years of related experience in an HR area and/or working experience in a team and service delivery or customer care environment.
• Experienced and efficient handling of standard IT-applications, preferably Google suite
• Knowledge of Workday HR Processes
• You bring the following qualifications: University degree, HR preferred
• Strong communication skills in English (written and spoken) are essential. Mandarin or additional languages a plus