Employee Lifecycle Team Manager - China

at  Sanofi US

EMPLOYEE LIFECYCLE TEAM MANAGER - CHINA

Provide effective support on end to end People Services processes for Employee Life Cycle (ELC) for Greater China (China, Taiwan, Hongkong) covering the following areas :

• On/Off Boarding
• Job Change
• Movement: within organization, domestic relocation, international transfer (short term),
• International Mobility
• HR admin on Local Legal report onsite or in the country
• Increase user adoption and new ways of working on ELC Management

Single Point of Contact (SPOC) for ELC processes , as representative from Kl Captive to GPO or GPL on ELC processes or matters.

People Manager:

• Ensuring IDP for each team member update and communicate properly during career dialogue with 70% on the job training; 20% cross functional/Global/regional project; and 10% Class romm training (1learn; CURIOUS; Sanofi University; #OWNIT program etc) plan in place.
• Implement proper performance management, manage performance Improvement Plan (PIP) for poor/under performance member
• Conduct frequent feedback and coaching, 1:1 dialogue, and Performance review (mid year and year end). Ensuring Executive KPIs and Non Executive KPIs are fulfill the company standard requirements.
• Identify the pain points, discuss with related stakeholder for alignment, deliver the KPIs and clear RACI, who doing what.

Global Core Model deployment and revised or updated quarterly

• If needed communicate with all neighboring functions, to have clear accountability on the RACI.
• Ensuring all the gap are closed in timely manner and get approval from Global for „exception”.

Compliance:

• Ensuring all CSA are closed on time; follow up on Audit finding and closed all the finding in timely manner. Update the IC & P system report re CSA and Audit status.

The Employee Life Cycle and C2R Management Team Manager works closely with HR, BU heads, BU Admin/secretary, Internal Control, Internal Audit, Security, Legal, ITS Business Partners, Facilities management, Payroll and T&E BPO partner and HR Services front line teams in countries / regions.

KEY ACCOUNTABILITIES

Operations

• Coordinate and manage employee life cycle and C2R activities in Workday and on the ground with the various stakeholders relating to Sanofi entities within the perimeter of People Services Greater China (China, Taiwan, Hongkong) and deliver the services as per their respective Service Partnership Agreements (SPA).
• Create employee contracts, complete all required steps, coordinate with the various stakeholders to make an efficient and seamless on-boarding experience
• Manage the employee job change process in Workday and related systems, coordinate with external parties for immigration, relocation, training as required
• Administer termination activities, coordinate collection of assets
• Monitor data quality and identify potential issues and take pro-active measures
• Prepare periodic reporting and ad-hoc reports
• Contribute to business reviews
• Ensure compliance of processes, transactions and reports with Sanofi policies and guidelines
• Monitor operational KPIs to pro-actively manage execution issues
• Supervise and coach the team of analysts
• Provide expertise and coaching
• Anticipate workload and allocate resources for effective and efficient delivery
• Select and hire employees
• Evaluate employee performance, determine training needs, develop talent
• Address performance issues and make recommendations for personnel actions
• Motivate and reward employees by recommending salary increases, bonuses and promotions
• Build, document and transfer People Services Core Model process knowledge (Level 6/7) relating to employee life cycle
• Provide Tier 2 C2R support for this sub-process as per the Customer Service process in Service Now and contribute to the Knowledge Database

BACKGROUND AND EXPERIENCE

• Graduate or Master’s degree with HR or business administration
• 5-8 years experiences in HR functions preferably in an international multicultural environment
• Team supervision in a shared service environment
• Fluent in English and Mandarin; knowledge of other Chinese dialect such as Cantonese is desirable

Please refer the Job description for details