Employee Relations Advisor

at  US Bank National Association

At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One.

JOB DESCRIPTION

The centralized HR Advisory Services (HRAS) team at U.S. Bank is hiring an Employee Relations Advisor to support Consumer and Branch Banking business. HRAS is a trusted partner providing Employee Relations expertise enabling the business to grow by empowering people leaders to effectively lead their teams while giving every employee the opportunity to thrive. In this role, you’ll be responsible for handling employee relations issues including coaching and advising leaders and employees on all performance management issues including absenteeism, performance improvement, misconduct and ensuring compliance with policies, practices and applicable employment state and federal laws and regulations. As a trusted advisor you will provide consultation and resolution guidance to promote a positive workplace culture. This position will research, resolve, and respond to a variety of employment-related matters.

BASIC QUALIFICATIONS

• Bachelor’s degree in Business Administration, Human Resources Management, Industrial Relations, Psychology or related degree, or equivalent work experience
• This role has multiple levels, open to candidates with 5 or more years of experience in employee relations/performance management. The successful candidate will be hired for the level of the position that aligns with their experience.

PREFERRED SKILLS/EXPERIENCE

• Previous experience working in an organization with a centralized employee relations function is preferred
• Significant Employee Relations experience in a fast-paced, high-volume, large highly matrixed environment is ideal
• Experience with providing coaching and resolving performance management through formalized performance improvement planning
• Experience in handling workplace investigations and recommending disposition or corrective actions associated with findings
• Ability to work independently and to identify when to engage others
• Proven consulting and influence skills, with the ability to navigate conflict and guide stakeholder to appropriate resolution
• Strong customer service and problem-solving skills, with strong attention to detail
• Excellent listening, verbal and written communication skills
• Proven ability to maintain confidential information
• Proficient computer navigation skills using a variety of software packages including Microsoft Office applications, Workday, and ServiceNow
  Location:
  The role offers a hybrid/flexible schedule, which means there’s an in-office expectation of 3 or more days per week and the flexibility to work outside the office location for the other days.
  If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants.

• Healthcare (medical, dental, vision)
• Basic term and optional term life insurance
• Short-term and long-term disability
• Pregnancy disability and parental leave
• 401(k) and employer-funded retirement plan
• Paid vacation (from two to five weeks depending on salary grade and tenure)
• Up to 11 paid holiday opportunities
• Adoption assistance
• Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by la