Employee Relations Manager

at  Aware Recovery Care

Are you interested in joining a dynamic company that delivers successful in-home treatment to clients with substance use disorder? If you are a caring, compassionate and capable Employee Relations Manager, and meets or exceeds the following expectations, we want to hear from you!
Aware Recovery Care (ARC) offers a holistic approach to treatment and changes the way clients receive care throughout the country. ARC is a year-long, home based, addiction treatment program that works collaboratively with a multidisciplinary team to assist clients in their first year of recovery.

POSITION SUMMARY:

The Human Resources Employee Relations Manager will facilitate and manage all investigations on behalf of the company. Conducts and tracks workplace investigations, analyzes trends, recommends and implements remediation in the workplace that is timely and constructive.

REQUIRED SKILLS AND QUALIFICATIONSPOSITION QUALIFICATIONS:

• Bachelor’s degree in Employee Relations, Human Resources or related field OR its equivalent through training, education, and other experience.
• JD preferred.
• At least three (3) years experience conducting workplace investigations required.
• Experience conducting complex and/or sensitive workplace investigations strongly preferred.
• Experience responding to federal and state EEO investigations.
• Excellent oral and written communication skills.
• Thorough understanding of state and federal laws employment and labor laws, including the NLRA, Title VII, FLSA, FMLA, ADA.
• Ability to comprehend, interpret, and apply the appropriate sections of applicable laws, guidelines, regulations, ordinances, and policies.
• Thorough understanding of negotiation techniques.
• Thorough understanding of dispute resolution and compensation administration.
• Ability to remain tactful, calm, and persuasive in controversial and/or confrontational situations.
• Proficient with computer software including Microsoft Outlook, Word, Excel and HR software such as UKG
• SHRM-CP or SHRM-SCP Preferred

SKILLS:

• Exceptional organizational and leadership skills
• Efficient work ethic
• Ability to easily adapt and multitask
• Strong ability to collaborate and perform in a team-oriented environment as demonstrated by prior experience
• Professional and proficient written and verbal communication
• High level of integrity and professionalism
• Goal and results oriented
• Resilient and able to perform under pressure
• Critical thinker
• Reliable
• Strives for excellent standards of quality
• Entrepreneurial spirit
• Commitment to ongoing learning and growth
• Ability to use electronic health records, phone systems, customer resource management software, and more general office computer systems
• Appreciation and respect for principles of diversity, equity, and inclusion. Ability to engage with diverse audiences (age, gender, nationality, race/ethnicity, profession, etc.)

JOB DUTIES & RESPONSIBILITIES

• Analyzes information and data necessary to define and discern cost and policy implications of negotiations and disputes. This may include management and union proposals, pay scales and wages, benefits, working conditions, and other mitigating circumstances.
• Uses surveys, interviews, and other studies to conduct research regarding human resource policies, compensation, and other employment issues. After analyzing the information, makes recommendations on changes.
• Researches and explains laws and legal affairs concerning employment to managers, supervisors, and employees.
• Advises and trains managers and supervisors in best employee relations practices and strategies for managing supervisor problems and employee grievances. Develops further training as needed.
• Represents organization in contract negotiations, meetings, and negotiations with employee and labor organizations.
• Collaborates with leadership on matters of policy and terms of memoranda of understanding before and throughout negotiation process.
• Collaborates with legal counsel and departments in the preparation for and participation in negotiation with employee and labor groups.
• Performs other related duties as assigned.