Employment Services Co-Ordinator

at  Frimley Health NHS Foundation Trust

The HR Department is looking for an Employment Services Co-Ordinator to join our team.
The Employment Services team provides transactional, administrative and advisory support throughout the employee life-cycle.
They are the first point of contact for any general HR issues or enquiries.
You will provide first and second-line specialist advice and administration across a range of Employment Services activities.
You will process high volumes of payroll forms to very tight deadlines.
You will be required to work cross site, Frimley, Slough and Ascot on a weekly basis.
Previous applications need to re-apply, this vacancy will not receive sponsorship.
To provide a high quality, central administrative service within the Employment Services team, ensuring that you with the team in an efficient and effective manner.
To adopt the highest standards of customer care in the provision of employment services to the general public, staff and managers. To deal with escalated enquiries, dealing with or escalating to specialist teams as necessary.
To undertake a variety of administrative and support processes, accurately maintaining all associated systems and records.
To process payroll forms in a timely manner working to strict deadlines.
Liaising with Managers to obtain correct information and update the ESR data base with 100% accuracy.
Create Smartcards and ID Badges, Filing and General Data Cleansing
Frimley Health NHS Foundation Trust provides NHS hospital services for around 900,000 people across Berkshire, Hampshire, Surrey and south Buckinghamshire.
We brought together Heatherwood and Wexham Park Hospitals NHS Foundation Trust and Frimley Park Hospital NHS Foundation Trust to create Frimley Health NHS Foundation Trust on 1 October 2014.
As well as delivering excellent general hospital services to local people, we provide specialist heart attack, vascular, stroke, spinal, cystic fibrosis and plastic surgery services across a much wider area.
We have three main hospitals - Frimley Park in Frimley near Camberley, Heatherwood in Ascot and Wexham Park near Slough.
Our three core values , and the behaviours that support them, guide everything we do and set out what we expect of our staff in the way they treat patients, visitors, service users and each other, Committed to Excellence, Working Together and Facing the Future .
To be responsible for delivering a highly responsive information and advice service, responding to all formats of enquiries personally and in group sessions using many mediums, liaising with specialist functions as required.
To use a number of HR systems on a regular basis, including the Electronic Staff Record (ESR), TRAC recruitment, Spine.
To input staff changes and leavers into ESR, ensuring high quality and timely processing at all times, in line with department procedures and deadlines.
To make accurate and effective use of computerised office systems to create and revise documents, recording all customer interactions and producing routine reports.
To undertake a variety of administrative and support processes and project work, developing and maintaining written procedures and standards within the team.
To advise managers on operational issues and those relating to terms and conditions of employment, seeking guidance from senior colleagues as necessary.
To be a Registration Authority (RA) Agent for the Trust, supporting smartcard issue and management, including printing cards, PIN unlocking and certificate renewals.
To undertake data input, photocopying, filing and typing duties as directed.
To be responsible for maintaining accurate, timely and legible records and files.
To identify and suggest improvements to new and existing HR Services policies, procedures and systems. The support the implementation of any process changes.
To provide cross-cover across all areas of HR Operational Services as required and ensure up-to-date awareness of processes and procedures to maintain ability to cover those functions.
To provide ad-hoc support to HR related projects as required, including projects to increase and develop the use of ESR, and to improve current HR processes.
To work as part of the employee services team and be able to assist colleagues in busy times

Please refer the Job description for details