Employment Services Job Developer

at  YMCA of Greater Houston

TITLE: JOB DEVELOPER

Reports To: Employment Services Director
Pay: $51,292.80, Exempt Position
Hours: Monday through Friday, 8:30am – 5:00pm. Occasional evening/weekend hours as required

DESCRIPTION

YMCA International Services is a unique branch of the Y of Greater Houston and seeks to meet the needs of Houston’s significant refugee and immigrant communities. We provide comprehensive programs that focus on building human assets and fostering self-sufficiency. As our full-time Job Developer you will, under limited direction, establish and maintain relationships with employers and community organizations to develop job opportunities and support continued employment for refugees. Coordinates day-to-day activities such as soliciting employer interest and involvement in the employment of clients, orienting clients to the services provided, posting opportunities and tracking placement data. Our ultimate Goal is to assist clients reach self-sufficiency utilizing program guidelines, increase our employer market share and maintain proper data integrity.

REQUIREMENTS

• Fluency in a refugee language required.
• Represent the agency by giving presentations and participating in meetings with individuals and groups; communicate effectively in English, both verbally and in writing.
• Previous sales or customer service experience is helpful.
• Interpret policies, procedures, techniques, and rules governing employment and job placement as a whole and in the Greater Houston Area in particular.
• Understanding of and sensitivity to other cultures is necessary.
• Ability to work independently and manage time and resources;
• Team player, highly self-motivated, flexible, responsive and a good trouble-shooter.
• College Degree and experience in job development, human resources, public relations or business administration.
• Valid Texas Drivers License, clean driving record, own transportation, applicable auto insurance.

THE YMCA OF GREATER HOUSTON HAS OUTSTANDING BENEFITS INCLUDING MEDICAL, DENTAL, AND VISION INSURANCE, LONG-TERM DISABILITY, LIFE INSURANCE, PAID TIME OFF AND 12% RETIREMENT PAID BY OUR ASSOCIATION UPON MEETING ELIGIBILITY REQUIREMENTS.

How to apply: You must complete an online application at YMCA of Greater Houston. No phone calls please. You will be contacted to schedule an interview if you are considered a qualified candidate.
Note: Positions are filled in response to current refugee arrivals and their language needs. As language needs change, this necessitates flexibility in our staffing.
The YMCA of Greater Houston provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by federal, state, or local laws

DUTIES /RESPONSIBILITIES

The Job Developer’s primary responsibilities include:

• Initiate and maintain personal contacts with business and industry representatives to set up recruitment profiles and provide orientations; schedule and visit potential and existing employers to identify and develop positions for refugees; and promote/facilitate the Career Enhancement job placement service.
• Assist qualified clients identify positions in their field of interest; assist in development of resumes, cover letters and applications; advise clients on employability skills; work with clients to gain relevant skills; help clients explore alternative employment options related to their field of training or expertise to initiate or resume a professional career in the USA.
• Maintain currency with industry trends; update labor market information by researching online resources, attending meetings, maintaining contacts with regional training providers for high demand job market leads, and networking with professional/community organizations that are involved in job placement/training activities, including the Houston Refugee Consortium Employment Group.
• Communicate with employers during clients’ employment and report results to appropriate staff. Conduct job retention follow-ups up to 90 days of employment.
• Work with program staff to collect and track job placement data; compile data and prepare reports and correspondence regarding job development and placement efforts.
• Work collaboratively with clients and staff to coordinate and facilitate recruitment days, employer panels, and targeted job fairs.
• Coordinate with Case Managers to insure that support services are provided and documented in the refugee services database.
• Facilitate monthly/quarterly hiring events utilizing community based partnerships.
• Promote services in the community to recruit and enroll clients. Maintain Case Files and other paperwork as required by program funder.
• Perform other duties as assigned including airport pickup of new arrivals.
• Report suspicious and inappropriate behaviors and policy violations.
• Follow mandated abuse and incident reporting requirements.
• Meet timelines and deadlines related to supporting systems and employee compliance. Example includes but are not limited to Kronos Workforce Ready for review and approval of time sheets.

Depending on yearly performance goals, the Job developer is responsible for the following:

• Place employable refugees into long-term employment, including placement of refugees who complete training through the agency’s Career Enhancement Program in jobs related to their training.
• Placing 80% of employable adults in jobs with health benefits.
• Placing employable adults in jobs with an average wage at or above yearly performance goals for the program.
• Monthly placements reports submitted to supervisor by 5th of following month.
• Directly responsible for recruitment of community clients per year to facilitate program performance