End User Support Analyst

at  DuluxGroup

• Autonomous role with support from a collaborative team and leaders.
• Ability to travel both metropolitan, regional and interstate sites as required
• 4 days on-site 1 day WFH

SKILLS & EXPERIENCE

• 3+ years’ experience supporting and managing End User Computing devices
• Platforms administration (SCCM and Intune/MEM)
• Technologies (Windows 10/11, Android, iOS, Office 365)
• Printing Technologies – Managed Print devices and small label printers
• Devices (Computers, Mobiles, Printers, Teams Rooms Consoles)
• Processes (SOE, Imaging, Application Packaging, Patching)
• ITIL Certification is a plus

ABOUT THE ROLE

We’re looking for an End User Support Analyst who is passionate about helping customers win. As a member of our team, you’ll have the ownership and support you need to succeed, both from your leaders and your colleagues.
We’re proud to represent market-leading, trusted brands and products, and we’re looking for someone who shares that pride. If you’re energised by working alongside teammates who have the same passion and drive as you, we want to hear from you.
DuluxGroup is proudly an equal opportunity employer. Talent is our only criteria. Let us know by emailing Duluxcareers@duluxgroup.com.au if you require any adjustments to the recruitment process so we can support you to present your best self.

RESPONSIBILITIES

• Be responsible for end user computing, mobility, technologies, and devices
• Ensure EUC and Mobility devices meet security and compliance standards
• Actively engage in all Service Management processes
• Provide support and maintenance to other workplace services and printers