Endoscopy Admin Assistant

at  Maidstone and Tunbridge Wells NHS Trust

A permanent position has arisen for an Admin Assistant in the Endoscopy Department who will be part of the Clinical Administration Unit at the Tunbridge Wells Hospital at Pembury.
This position is pivotal to help provide an efficient, well organised administration service. The applicant should be a team player who can prioritise their own workload and also assist in helping the booking team.
Working in this fast, progressive and friendly environment will provide job satisfaction and considerable interest to the successful candidate.
Filing of case notes, results, reports etc and sending to relevant consultants and GP’s.
Requesting case notes for procedures.
Booking in and out of case notes on computer system.
Photocopying as required. Assistance with distribution of postal requests and internal paperwork.
The competent use of Patient Centre and Endoscopy software system (training will be provided)
Answering the telephone and dealing promptly with all enquiries.
Dealing courteously and efficiently with enquiries from members of the public, doctors, nursing and other staff.
Deal with non-clinical queries from patients, their carers, general practitioners and members of administrative and clerical teams.
Manage the unpredictable work pattern of the role, to be able to prioritise the workload from the frequent interruptions, i.e. telephone calls, staff members.
To liaise with Maidstone endoscopy department.
To undertake any other duties which may reasonably be required
Maidstone and Tunbridge Wells NHS Trust is a large acute hospital Trust in the county of Kent.
The Trust provides a full range of general hospital services and some areas of specialist complex care to around 760,000 people living in the south part of West Kent and the north part of East Sussex.
The Trust’s core catchment areas are Maidstone and Tunbridge Wells and their surrounding boroughs. We work from two main clinical sites: Maidstone Hospital and Tunbridge Wells Hospital at Pembury. Tunbridge Wells Hospital opened in 2011 and provides single rooms with en-suites for all in-patients – the first of its kind in the country.
We employ more than 7,000 full and part-time staff in a huge range of clinical and non-clinical roles across both of our hospital sites.
Would you like to work flexibly? In the NHS, we are reminded every day of how important life is. As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for us, for our patients and for you. Speak to us about how we might be able to accommodate a flexible working arrangement.
Once your pre-employment checks have been completed you will be contacted by Recruitment to arrange your start date which will be in line with one of our Corporate Inductions.
Please note that appointment to this post will be subject to a satisfactory Disclosure & Barring Service Check at Standard Level.
At MTW, we seek to develop a culture where everyone can reach their full potential with opportunities to grow and develop their career. We recognise and value the unique contributions that each of our staff bring, delivering the best quality care and service to our patients. We are committed to being a diverse employer and strive to reflect everyone in our local communities. We welcome applications from people of diverse backgrounds, perspectives and experiences and celebrate the diversity of thought, viewpoints and ideas that will make our Trust the best place to work.
Interview Date: To be confirme

Please refer the Job description for details