Endpoint Administrator II

at  Wellpath

You Matter:

• Make a difference every day in the lives of the underserved
• Join a mission driven organization with a people first culture
• Excellent career growth opportunities

NOW IS YOUR MOMENT TO MAKE A DIFFERENCE IN THE LIVES OF THE UNDERSERVED.

If there is one unifying characteristic of everyone on our team, it is the deep desire to make a difference by helping society’s most vulnerable and often overlooked individuals. Every day we have the distinct honor and responsibility to show up with non-judgmental compassion to provide hope and healing to those who need it most. For those whose calling it is to serve others, now is your moment to join our mission to provide quality care to every patient with compassion, collaboration, and innovation, to live our mantra to “Always Do The Right Thing!”, and to collectively do our part to heal the world, one patient at a time.
How you make a difference:
The Endpoint Infrastructure team manages IT Asset lifecycle with respect to system administration, security compliance, coordination of hardware repair, imaging, disposal, and refresh of over 11,000 PC’s. This includes SCCM, MDM, Absolute, anti-virus, and imaging tools. Responsibilities for the Endpoint Administrator II include hardware and provisioning for corporate office, advance exchange management, equipment recovery, routine follow-up to end users and IT asset management and inventory.

Key Responsibilities:

• Efficiently manage equipment operations, including receiving, shipping, and disposal, while maintaining compliance with established PARs (Periodic Automatic Replenishment) for inventory reporting.
• Handle new hire provisioning, encompassing hardware setup, software installation, permission management, and quality assurance testing.
• Collaborate with vendors and team members to ensure equipment maintenance and repair within service level agreements (SLA).
• Streamline advance exchange workflows to facilitate smooth end-user experiences and monitor equipment recovery during staff separations using established procedures.
• Maintain asset procurement, inventory management, and compliance with disposal practices, while ensuring proper tagging, inventory, and accountability for company end user IT assets.

Qualifications & Requirements:

Education

• Associates Degree in related area from an accredited college preferred or commensurate experience

Experience

• Four (4) or more years of experience in a technical role.
• Familiar with basics on PC administration, mobile device management, imaging, project management, and hardware
• Must be fully able to perform hands on support for assigned projects
• Ability to speak comfortably with technical and non-technical users
• Organization and planning skills are a must
• Ability to adapt to a changing environment and handle multiple priorities
• Strong analytical skills and attention to detail
• Must be able to obtain and maintain security clearance

Licenses/Certifications

• None required

Compliance

• Must be able to obtain and maintain security clearance

We are an Equal Employment Opportunity / Affirmative Action Employer:
We celebrate diversity and are committed to creating an inclusive environment for all employees.
We encourage you to apply! If you are excited about a role but your experience doesn’t seem to align perfectly with every element of the job description, we encourage you to apply. You may be just the right candidate for this, or one of our many other roles.
Deadline to apply to this position is contingent upon applicant volume. Those positions located in Colorado will have a specific deadline posted in the job description

• Efficiently manage equipment operations, including receiving, shipping, and disposal, while maintaining compliance with established PARs (Periodic Automatic Replenishment) for inventory reporting.
• Handle new hire provisioning, encompassing hardware setup, software installation, permission management, and quality assurance testing.
• Collaborate with vendors and team members to ensure equipment maintenance and repair within service level agreements (SLA).
• Streamline advance exchange workflows to facilitate smooth end-user experiences and monitor equipment recovery during staff separations using established procedures.
• Maintain asset procurement, inventory management, and compliance with disposal practices, while ensuring proper tagging, inventory, and accountability for company end user IT assets