Engagement Manager

at  SP Global

WHAT’S IN IT FOR YOU:

Learn about the different data across SPGI Group.
Learn about Google Cloud solution.
Learn more about data management.
Get more experience in managing end to end data integration projects.

BASIC QUALIFICATIONS:

Bachelor’s degree
About S&P Global Market Intelligence
At S&P Global Market Intelligence, a division of S&P Global we understand the importance of accurate, deep and insightful information. Our team of experts delivers unrivaled insights and leading data and technology solutions, partnering with customers to expand their perspective, operate with confidence, and make decisions with conviction.
For more information, visit www.spglobal.com/marketintelligence .
What’s In It For You?

OUR PEOPLE:

We’re more than 35,000 strong worldwide—so we’re able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all.
From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We’re committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. We’re constantly seeking new solutions that have progress in mind. Join us and help create the critical insights that truly make a difference.

ABOUT THE ROLE:

Grade Level (for internal use): 12
The Role: Engagement Manager, Platforms & Channels
The Team: S&P Markit Intelligence Platforms and Channels provides data technology and services supporting acquisition, ingestion, content management, mastering and distribution to power S&P business line and customer needs. Business delivery partners with internal stakeholders to understand business strategy to develop data and content distribution technology solutions for S&P Global’s divisions and product lines. Focus is on platform scale to support business lines through a common data lifecycle that accelerates business value.
The Impact: This Platforms & Channels Engagement Manager role is responsible for overall management of identified new engagements with business lines, and reports to the head of Engagement Management in Customer Services in Business Delivery. The primary function of the engagement manger is to oversee the planning, execution, tracking and reporting of business line engagements that use P&C technology platforms to publish, transform and distribute their data to S&P channels. The ideal candidate will be an excellent project manager who has experience with data and technical projects that require coordination across disparate teams. They will also have strong analysis skills to be able to understand the business lines’ requests and to explain how our products and services meet their needs.

RESPONSIBILITIES:

Manage the First line ("front door") triage of any requests from business lines.
Responsible for information gathering and qualification of incoming requests to drive engagement triage and routing through the Business Engagement process.
Coordinate engagement between business line and Solutions owners to ensure scope, timeline and outcomes are aligned.
Project managing larger engagements with internal business lines from inception to completion. Facilitating the communication of new requests and updates on existing product requests between product management and business lines to ensure new requirements are captured, qualified, and delivered.
Post-delivery, maintain relationship, follow up with business lines to get feedback / lessons learnt as well as identifying future work and product requirements. (Similar to an account manager type role, but for internal business lines).

OUR PURPOSE:

Progress is not a self-starter. It requires a catalyst to be set in motion. Information, imagination, people, technology–the right combination can unlock possibility and change the world.
Our world is in transition and getting more complex by the day. We push past expected observations and seek out new levels of understanding so that we can help companies, governments and individuals make an impact on tomorrow. At S&P Global we transform data into Essential Intelligence®, pinpointing risks and opening possibilities. We Accelerate Progress.