Engineer I, Field Service Asset Management - West Greenwich, RI

at  Thermo Fisher Scientific

JOB DESCRIPTION

Thermo Fisher Scientific Inc. is the world leader in serving science, with annual revenue of approximately $40 billion. Whether our customers are accelerating life sciences research, solving sophisticated analytical challenges, growing efficiency in the laboratories, improving patient health through diagnostics or the development and manufacturing of life-changing therapies, we are here to support them.

EDUCATION:

• GED or high school diploma required. Bachelor’s degree, knowledge of the biotechnology industry is helpful

EXPERIENCE:

• Experience in GLP/GMP environment preferred
• Proven understanding of work order management system (Maximo) preferred
• Customer service
• Digital literacy

KNOWLEDGE, SKILLS, ABILITIES

• Heightened attention to detail and ability to multi-task
• Must work well in a team environment
• Strong written and oral communication skills in English
• Ability to consistently follow detailed procedures
• Proficiency in MS Office (with heightened proficiency in Excel) and experience using other computer software programs
• Proven excellence in customer service
  The above statements are intended to describe the general nature and level of the work being performed by people assigned to this job. They are not a comprehensive list of all the duties and responsibilities associated with it.

• In client’s validated system [Computerized Maintenance Management System (CMMS) Maximo], efficiently and accurately develop and plan work orders for non GMP assets to meet or exceed all contracted performance metrics and to align with client request or PD procedures
• Verify and route work orders varying by work type, client request, or PD requirements
• Ensure data integrity of all work order information
• Coordinates vendor, mechanic, electrician and/or instrumentation support for installation, maintenance, calibration, and/or troubleshooting
• Provide data/information as needed to support internal and external audits
• Generate and modify Microsoft Excel spreadsheets with varying ranges of datasets to catalog vital updates to system data