Engineer III, Field Service

at  Thermo Fisher Scientific

JOB DESCRIPTION

Thermo Fisher Scientific Inc. is seeking an ambitious and proven Engineer III, Field Service to join our world-class team in Minneapolis. As the global leader in serving science, we are dedicated to enabling our customers to make the world healthier, cleaner, and safer. Join us in driving growth and making a meaningful impact in the field of engineering.

REQUIREMENTS:

• Bachelor’s Degree in Chemistry, Sciences, or related field preferred; equivalent experience will also be considered.
• 3+ years hands-on experience as a Service Engineer, preferably working with analytical instrumentation or 3+ years relevant industry experience
• Proficiency with Chromatography and Mass Spectrometry systems preferred
• Excellent communication skills and ability to establish rapport with customers
• Strong prioritization skills and ability to produce clear documentation
• Availability for overnight travel up to 60% within the territory
  Start your story with us today! Visit our website at http://jobs.thermofisher.com to apply

• Perform on-site installation, repair, maintenance, qualification, and validation of Chromatography and Mass Spectrometry systems
• Collaborate with other Unity Lab Services (ULS) teams and Sales to deliver exceptional client-focused service
• Use customer management software to track service calls, manage parts inventories, and complete job tasks.
• Analyze reports and documentation from customers to determine the nature and scope of problems, and recommend appropriate solutions
• Coordinate problem resolution with engineering, customer service, and other personnel to expedite repairs
• Develop and conduct training on equipment operations and demonstrate skills to trainees