Engineer III, Field Service

at  Thermo Fisher Scientific

JOB DESCRIPTION

To achieve service revenue budget by championing company products, developing strong customer relationships and working closely with commercial and operations teams

To be highly responsive and proactive in dealing with customer’s needs and maintain close and effective relationships with Company Sales, Marketing and Service teams to assure quality outcomes for all service & product issues raised

• To carry out your employment in an efficient and commercially appropriate manner.

MINIMUM REQUIREMENTS / QUALIFICATIONS:

Qualifications & Experience

• Tertiary qualification in a Scientific (chemistry/physics) / Electronic / Electrical Engineering, Chemistry or a science related field required.
• Minimum 3 years of validated experience in a similar position
• Experience in the routine operations of LCMS systems required
• Experience within the scientific market and/or familiarity with scientific products required.
• Experience in a technical support / service support role preferred.
• Favorable – experience with Thermo Fisher LCMS software and hardware.
• Valid Driver’s License in good standing is required

SKILLS & ATTRIBUTES

• Proficient in Microsoft applications including Microsoft office.
• Excellent communication & interpersonal skills
• Contribute to Results, able to work independently, multi-task and prioritize based on business targets
• Organisational skills with an ability to prioritise and handle time efficiently and meet agreed commitments.
• Effective interpersonal, communication and listening skills.
• A dedication and commitment towards displaying a professional and positive demeanour to work.
• An ability to think strategically and laterally in order to enhance business opportunities.
  Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status