Engineer III, Field Service

at  Thermo Fisher Scientific

ABOUT US

Thermo Fisher Scientific Inc. is the world leader in serving science, with annual revenue exceeding $44 billion. Our Mission is to enable our customers to make the world Healthier, cleaner and Safer. Whether our customers are accelerating life sciences research, solving complex analytical challenges, improving patient diagnostics and therapies or increasing efficiency in their laboratories, we are here to support them. Our team of more than 125,000 colleagues delivers an unrivaled combination of innovative technologies, purchasing convenience and pharmaceutical services through our industry-leading brands, including Thermo Scientific, Applied Biosystems, Invitrogen, Fisher Scientific, Unity Lab Services, Patheon and PPD. For more information, please visit www.thermofisher.com.

POSITION SUMMARY:

Are you an ambitious and proven Field Service Engineer looking for a world-class opportunity to accelerate your career? Join our Perth-based team and use every ounce of your skills within the field service arena to compete in a fast-paced environment to meet tight deadlines and exceed customer expectations

Responsibilities:

• Determine root causes of technical issues and develop flawless solutions; collaborate with diverse teams to successfully implement new processes and technologies;
• Deliver outstanding customer service by effectively addressing and resolving intricate technical issues,
• Conduct preventative maintenance and calibration to ensure optimal equipment performance
• Work collaboratively with internal teams, Third Party Comntractors and customer to meet serivce objectives

REQUIREMENTS:

• Bachelor’s Degree in Engineering or related field
• Minimum of 5 years of experience in field service engineering preferably within the biomedial or scientific instrumentation arena
• Proven track record of delivering exceptional results in a customer-focused environment
• Proficiency in diagnosing and maintaining scientific instruments
• Excellent communication and problem-solving abilities
• The ability to travel up to 30% of your time interstate
  We offer competitive compensation and benefits packages, along with opportunities for professional growth and development. If you are a motivated individual with a passion for demand planning and inventory management, we invite you to apply for this exciting opportunity. Watch as our colleagues explain 5 reasons to work with us.
  Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status

• Determine root causes of technical issues and develop flawless solutions; collaborate with diverse teams to successfully implement new processes and technologies;
• Deliver outstanding customer service by effectively addressing and resolving intricate technical issues,
• Conduct preventative maintenance and calibration to ensure optimal equipment performance
• Work collaboratively with internal teams, Third Party Comntractors and customer to meet serivce objective