Engineer Manager - Aftermarket

at  Sandvik

• Highly competitive remuneration package including salary sacrifice options, Length of Service Recognition, Flexible working options and Paid Parental Leave.
• Employee Benefits & Wellness Program, Employee Referral Programs, and a comprehensive Employee Assistance Program.
• Training, development, and career progression opportunities including study and education assistance.
  About the role:
  We are looking for a full-time permanent Engineering Manager Aftermarket to join our Aftermarket team in Jandakot, WA. Reporting to Vice President – Aftermarket, you will lead a team of engineer and technical specialists in vibrating screens, crushing and TLO to develop and manage the engineering support capability across the company’s Aftermarkets team (AM).

Specifically, you will manage a team to:

• Proactively seek solutions to improve customer asset performance and propose engineering solutions to improve safety, maintenance, and throughput.
• Receive and manage customers’ technical enquires.
• Foster a culture of safety operations, continuous improvement, and enhanced equipment performance.
• Conduct customer workshops to seek opportunities for improvement.
• Collaborate with clients and key stakeholders, R&D, and Engineering, to suggest design improvements that best suit the portfolio’s application.
• Offer technical support and solutions to internal and external stakeholders.
• Resolve customer complaints and warranty issues.
• Participate in and lead customer presentations, product discussions, negotiations, conference calls, and other front-line marketing/sales efforts.
• Provide technical support to customers, sales managers, and representatives.
• Retention of product knowledge, training, and capability of in-field services.
• Provide inputs on Sales Strategies and Budgets to deliver innovative and high-performance equipment.
• Domestic (and occasionally international) travel as required.

To be successful in the above duties, you will have:

• Relevant Mechanical, Electrical or Mechatronics Engineering degree from a tertiary institution recognized and/or accredited by Engineers Australia
• 5 years of relevant experience in minerals processing and bulk materials handling
• Preferred 5 years’ experience in manufacturing processes, including welding, NDT testing and repairs.
• Ability to align value proposition with overall business strategy and voice of customer.
• Experience in leading and managing diverse teams.
• Skills in identifying and prioritizing key value drivers.
• Clear and compelling communication of the value proposition to different stakeholders.
• Ability to identify customer problems and articulate how the product or service solves them.
• analysis
• Ability to translate technical features into customer benefits.
• Technical aptitude with a strong desire to obtain a higher-level understanding of Sandvik equipment.
• Proven experience on engineering design, governance and drawing review/approval.
• Well-developed written and verbal communication skills
• Ability to identify strategic opportunities regarding current and future product lines.

What we offer:

We believe that our people are the heart of our organisation. Our goal is to provide our people with a working environment that is professionally and personally rewarding. We also offer our staff with the following benefits and perks:

• Competitive remuneration package.
• Employee benefits & wellness program, including salary sacrifice options and length of service recognition.
• Training, development, and career progression opportunities.
• Flexible working options and paid parental leave.
• Employee referral program.

A place where we are all welcome:
We understand the importance of creating an environment that is not only inclusive but also empathetic and welcoming. We believe that every individual deserves to be treated with respect, dignity, and fairness, regardless of their differences, such as race, gender, nationality, religion, age, sexual orientation, or any other attribute.
We value the uniqueness of every person and recognize that our differences are what make us stronger. Our goal is to create a workplace where everyone feels comfortable being themselves and has an equal opportunity to express their thoughts and ideas.
We encourage people from diverse backgrounds, including Aboriginal and Torres Strait Islander peoples, women, members of the LGBTQIA+ community, mature workers, individuals with disabilities, and people from different cultural heritages to join our team.
We believe that our diversity of skills, life experiences, and perspectives enriches our team’s approach to work and enhances our ability to succeed together. So, if you are looking for a workplace that appreciates and celebrates your unique qualities, Sandvik Rock Processing Solutions is the perfect place for you.
Who can apply:
This role is open to Australian and New Zealand citizens, Australian permanent residents, and candidates who hold or can obtain a valid working visa for the specified term.
As part of our commitment to safety, we may require a national police check and other applicable security, medical, and character requirements for this position.
If you have any concerns, please know that we are here to support you throughout the application process. We wish you the best of luck with your application.
About Sandvik Rock Processing Solutions:
We are a leading provider of eco-efficient rock processing solutions. Leveraging more than 160 years of engineering excellence, we help our customers optimise their comminution and material handling operations for maximum performance, safety, and efficiency.
We apply our profound industry expertise in crushing, screening, feeding, loading and wear protection, to bring an unrivalled equipment line-up to the market. This unique offering is underpinned by our expert process knowledge, full range of digital tools, high-quality OEM spare parts, consumables, and life-cycle services.
Employing around 3000 professionals worldwide, Sandvik Rock Processing Solutions is a business area of the global, high-tech engineering group Sandvik. In 2023 the Group had approximately 41,000 employees and revenues of about 127 billion SEK in 170 countries.
For more information, please visit
https://www.home.sandvik/
Application will close on 21 June 2024 or sooner if a suitable candidate is identified

• Relevant Mechanical, Electrical or Mechatronics Engineering degree from a tertiary institution recognized and/or accredited by Engineers Australia
• 5 years of relevant experience in minerals processing and bulk materials handling
• Preferred 5 years’ experience in manufacturing processes, including welding, NDT testing and repairs.
• Ability to align value proposition with overall business strategy and voice of customer.
• Experience in leading and managing diverse teams.
• Skills in identifying and prioritizing key value drivers.
• Clear and compelling communication of the value proposition to different stakeholders.
• Ability to identify customer problems and articulate how the product or service solves them.
• analysis
• Ability to translate technical features into customer benefits.
• Technical aptitude with a strong desire to obtain a higher-level understanding of Sandvik equipment.
• Proven experience on engineering design, governance and drawing review/approval.
• Well-developed written and verbal communication skills
• Ability to identify strategic opportunities regarding current and future product lines